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About the Role
Facilities Care Specialists are responsible for maintaining a clean, safe, and presentable facility at Bouldering Project. These staff members have a direct impact on the experience of every individual that walks through the door, helping to create a welcoming and healthy environment.
Responsibilities
- Perform regular cleaning duties including vacuuming climbing mats, mopping floors, dusting, cleaning restrooms, and sanitizing fitness equipment.
- Maintain a clean, organized, and presentable facility and retail area.
- Maintain and clean facility grounds and building as needed.
- Perform regular bathroom and facility walkthroughs, immediately remedying instances in need of attention.
- Follow opening and closing cleaning and facility procedures.
- Perform basic maintenance tasks as needed.
- Actively respond to customer needs, membership and event questions, inquiries, and feedback.
- Provide customers with product, membership, and event information.
- Engage with customers, providing assistance with climbing, orientation, and facility offerings.
- Ensure the safety of staff and customers via regular safety walkthroughs.
- Respond to accidents and incidents following the Safety Manual and Protocol.
- Administer first aid in accordance with Safety Manual and BP Protocol.
- Document incidents through incident report log.
Requirements
- Ability to follow written and verbal instructions.
- Reliable, self-directed, and able to work with minimal supervision.
- Comfortable working early morning, evening, or weekend shifts, sometimes overnight.
- Knowledge of or willingness to learn cleaning chemical safety and proper handling.
- Ability to lift and carry up to 50 lbs.
- Must be able to stand, walk, and move continuously for extended periods.
- Frequent bending, kneeling, stooping, and reaching.
- Ability to push and pull wheeled equipment.
- Ability to climb ladders and step stools.
Skills
- Cleaning chemical safety
- First aid administration
- Customer service
- Commercial cleaning equipment
- Floor care equipment
Location
- Multiple US Markets
Work Type
- Full-time
- Flexible schedule
Experience Level
- Entry Level
About the Company
- Bouldering Project is a community-driven organization focused on making climbing, movement, and connection accessible to everyone.
- They create inclusive, inspiring spaces with world-class climbing, yoga, and fitness offerings.
- Bouldering Project serves nine markets across the U.S. and is expanding.
- Core values include: Inclusive, Quality-Obsessed, Local at the Core, and Growth-Oriented.
- They aim to cultivate excitement for movement, belonging, and community.