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About the Role
As a Director of Data Science, you will lead the charge in transforming a major enterprise through the power of Generative AI, LLMs, and autonomous agent ecosystems. You will architect and scale next-generation AI capabilities, leading a high-performing team responsible for building reusable, horizontal AI platforms and solutions that drive enterprise-wide automation, innovation, and strategic differentiation. This role requires agility to navigate rapidly shifting AI paradigms, architectural vision to design scalable systems, and leadership to bridge the gap between research and business value.
Responsibilities
- Acts as an enterprise AI thought leader and strategic advisor, shaping how the organization leverages generative AI, LLMs, and agentic workflows to drive competitive advantage and market differentiation.
- Influences business, data, and technology executives to invest in, scale, and future-proof enterprise-wide horizontal AI capabilities through active participation in strategy, planning, and budgeting.
- Directs and empowers a team of AI/Data Scientists and engineers to build and deploy scalable LLM applications, RAG pipelines, and autonomous agent systems in a fast-paced, agile environment.
- Architecturally guides the team from ideation to performant production solutions, optimizing the AI lifecycle from prompt engineering and context management to model evaluation and inference cost-efficiency.
- Champions the creation of modular, reusable horizontal AI capabilities and services that can be leveraged horizontally across disparate business units to solve complex challenges.
- Partners closely with Enterprise Architecture and IT to establish modern AI infrastructure, tooling pipelines, and scalable cloud/on-premise deployment standards.
- Ensures all AI models, agentic workflows, and generative solutions strictly adhere to emerging AI safety guidelines, model risk management (MRM) frameworks, data governance, and regulatory compliance.
- Identifies and secures strategic resource needs, ranging from next-gen LLM API integrations and specialized 3rd-party toolsets to specialized hardware and talent investments.
- Builds, inspires, and scales a world-class team of AI talent through intentional recruiting, technical mentorship, coaching, and performance management.
- Ensures risks associated with AI operations (e.g., hallucinations, data leakage, security vulnerabilities, and autonomous agent drift) are effectively identified, measured, monitored, and controlled.
Requirements
- 8+ years of progressive experience in machine learning, advanced data science, and AI development—with a strong recent emphasis on deploying Generative AI, LLMs, or agentic systems to production—OR an Advanced Degree (Master’s or PhD) in Computer Science, AI, Data Science, or a quantitative STEM field with 6+ years of relevant experience.
- 3+ years of direct people leadership experience, building, managing, and inspiring high-performing technical teams in rapidly evolving tech landscapes.
- Proven track record of architecting and delivering scalable, high-performance horizontal AI platforms or reusable capabilities that drive cross-enterprise transformation.
- Exceptional strategic agility and flexibility, with a demonstrated history of successfully pivoting technical strategies and teams in response to rapid paradigm shifts in the AI ecosystem.
- Deep technical background in modern AI frameworks and methodologies (e.g., LangChain, LlamaIndex, vector databases, fine-tuning, RAG architectures, prompt engineering patterns, and multi-agent orchestration).
- Comprehensive understanding of AI governance, risk mitigation (guardrails, prompt injection defense, alignment), model risk policies, and compliance expectations for automated and autonomous systems.
- Exceptional executive communication skills; a proven track record of translating complex AI architectures, ROI metrics, and technical roadmaps into compelling narratives for Senior Executive Management and non-technical stakeholders.
- USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Skills
- Generative AI
- LLMs
- Autonomous agent ecosystems
- AI strategy
- Technical execution
- Organizational transformation
- Enterprise AI
- Scalable LLM applications
- RAG pipelines
- Autonomous agent systems
- Prompt engineering
- Context management
- Model evaluation
- Inference cost-efficiency
- Modular, reusable horizontal AI capabilities
- AI infrastructure
- Tooling pipelines
- Cloud/on-premise deployment standards
- AI safety guidelines
- Model risk management (MRM)
- Data governance
- Regulatory compliance
- LLM API integrations
- 3rd-party toolsets
- Specialized hardware
- Talent investments
- AI talent
- Recruiting
- Technical mentorship
- Coaching
- Performance management
- AI operations risk management
- Machine learning
- Advanced data science
- AI development
- LangChain
- LlamaIndex
- Vector databases
- Fine-tuning
- RAG architectures
- Prompt engineering patterns
- Multi-agent orchestration
- AI governance
- Risk mitigation
- Guardrails
- Prompt injection defense
- Alignment
- Model risk policies
- Compliance expectations for automated and autonomous systems
- Executive communication
- Translating complex AI architectures
- ROI metrics
- Technical roadmaps
Work Type
- Remote
- Hybrid
Experience Level
- 8+ years of progressive experience in machine learning, advanced data science, and AI development
- 6+ years of relevant experience with an Advanced Degree (Master’s or PhD)
- 3+ years of direct people leadership experience
Education Level
- Advanced Degree (Master’s or PhD) in Computer Science, AI, Data Science, or a quantitative STEM field
Salary/Compensations
- $189,370 - $361,950
Benefits
- Comprehensive medical, dental and vision plans
- 401(k)
- Pension
- Life insurance
- Parental benefits
- Adoption assistance
- Paid time off program with paid holidays
- 16 paid volunteer hours
- Various wellness programs
- Career path planning
- Continuing education
About the Company
- At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice.
- We seek to be the #1 choice for the military community and their families.
- Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members.
- Be part of what truly makes us special and impactful.
- We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
Equal Opportunity
- USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.