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About the Role
The Sales & Marketing Coordinator supports daily sales, marketing, events, and commercial activities to enhance hotel visibility and growth. This role is ideal for an organized, creative, and detail-oriented individual eager to advance in hospitality sales and marketing.
Responsibilities
- Support daily sales and marketing operations including administrative coordination, client communication, reporting, and event support.
- Assist with business transient, group, catering, and corporate sales activities including proposals, contracts, site tours, and lead management.
- Coordinate marketing initiatives, promotional campaigns, social media support, email marketing, and hotel collateral updates.
- Maintain CRM systems, account records, sales activity tracking, pipeline updates, and revenue reporting accurately and efficiently.
- Support the planning and execution of hotel events, networking opportunities, client meetings, trade shows, and community partnerships.
- Assist with creating presentations, sales materials, marketing content, and client-facing communications aligned with brand standards.
- Partner closely with Revenue Management, Catering, Operations, and hotel leadership teams to support commercial initiatives and guest experiences.
- Monitor online listings, hotel promotions, local marketing opportunities, and brand visibility efforts.
- Respond to client inquiries, coordinate follow-up communication, and help support exceptional customer service throughout the sales process.
- Maintain organization of sales files, contracts, marketing assets, calendars, and operational systems.
- Help foster a collaborative, energetic, and guest-focused culture aligned with Sonesta’s People People philosophy.
- Any other duties as assigned.
Requirements
- Previous hospitality, hotel, sales, marketing, events, administrative, or customer service experience preferred.
- Strong communication, organizational, and interpersonal skills with a professional and positive attitude.
- Ability to multitask and manage multiple projects in a fast-paced hospitality environment.
- Strong attention to detail with excellent administrative and coordination skills.
- Ability to work collaboratively across departments and support both operational and commercial teams.
- Flexible availability including occasional evenings, weekends, networking events, and hotel functions as needed.
- To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.
Skills
- Microsoft Office
- CRM systems
- Social media platforms
- Marketing tools
- Written communication
- Presentation skills
- Relationship-building
- Teamwork
- Marketing
- Creating exceptional guest experiences
Location
- Onsite
Work Type
- Full-time
Experience Level
- Entry-level to Mid-level
Salary/Compensations
- $30.00 - $32.00 per hour
Benefits
- Medical, Dental & Vision Insurance
- Health Savings Account (HSA) with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation & Sick Time
- Paid Parental Leave
- Company-Paid Life Insurance
- Company-Paid Short-Term & Long-Term Disability
- Hospital Indemnity, Critical Illness & Accident Insurance
- Educational Assistance
- Sonesta Hotel Discounts
- Additional Perks & Employee Discounts
About the Company
- Sonesta International Hotels is the 8th largest hotel company in the U.S., with a dynamic mix of full-service and focused hotels across major cities.
- The company's diverse portfolio includes owned, managed, and franchised properties in eight countries.
- Sonesta focuses on people, delivering quality, value, and memorable stays through passionate service and genuine connections.
Equal Opportunity
- Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.