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About the Role
The Manager, AMER Solutions Consulting role will lead a team supporting AMER Enterprise accounts, marrying technical depth with strong storytelling to bring Figma’s platform to life for some of the most influential enterprises in the region. As a cross-functional leader, you will collaborate closely with Sales, Product, Customer Experience, and Support teams to drive consultative strategies that unlock customer value and accelerate growth. This position offers the exciting challenge of scaling the Solutions Consulting function and contributing to the evolution of our enterprise go-to-market motion.
Responsibilities
- Lead and motivate a diverse team of Solutions Consultants across AMER
- Participate in customer and prospect meetings alongside your team
- Assist in continual training and development, including mentorship, hiring, and career growth
- Work cross-functionally to help define and execute our technical pre- and post-sales strategy
- Build and implement programs that help scale our Solutions Consultants and drive greater impact for our customers
- Monitor team performance and support them in exceeding their goals
Requirements
- 3+ years of experience as a frontline manager leading Solutions Consultants or Sales Engineers, with direct accountability for team performance, coaching, and feedback
- 8+ years of relevant customer-facing technical experience in roles such as Sales Engineering, Solutions Consulting, Engineering, or Sales within a SaaS organization
- Proven ability to design and implement strategic programs that drive impact across teams, while also acting as a hands-on problem solver who coaches effectively but can also jump in as a player when needed
- Excellent verbal and written communication skills with practitioner and executive audiences, including the ability to present complex technical concepts clearly and concisely to both technical and non-technical audiences
- Demonstrated success collaborating with cross-functional partners, including Sales, Product, Customer Success, and Support
- Practical experience using or working with Figma
- Experience working across multiple time zones
- Knowledge of light scripting, querying, or prototyping
- Candidates must keep their cameras on during video interviews
- Hired individuals will be required to attend in person onboarding
Skills
- Solutions Consulting
- Sales Engineering
- Technical Pre- and Post-Sales Strategy
- Team Leadership
- Mentorship
- Hiring
- Career Growth
- Cross-functional Collaboration
- Customer Value
- Revenue Growth
- Storytelling
- Technical Depth
- Business Context
- Consultative Strategies
- SaaS
- Communication
- Problem Solving
- Scripting
- Querying
- Prototyping
Location
- New York hub
- Remotely within the Eastern US time zone
Work Type
- Full-time
- Remote
Experience Level
- Manager
- 3+ years of experience as a frontline manager
- 8+ years of relevant customer-facing technical experience
Salary/Compensations
- $185,600—$316,800 USD
Benefits
- Equity
- Health, dental, and vision coverage
- Retirement benefits with company contributions
- Parental leave and reproductive or family planning support
- Mental health and wellness benefits
- Paid time off
- Paid sick leave
- Holidays
- Exempt employees are eligible for employer-provided paid flexible PTO
- Company recharge days
- Cell phone and home internet reimbursements
- Lifestyle spending accounts
- Sales incentive compensation for most sales roles
- Annual bonus plan for eligible non-sales roles
About the Company
- Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
- At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills.
- Pay Transparency Disclosure
- Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
- All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Equal Opportunity
- At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
- We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
- Examples of accommodations include but are not limited to: Holding interviews in an accessible location, Enabling closed captioning on video conferencing, Ensuring all written communication be compatible with screen readers, Changing the mode or format of interviews.