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About the Role
As a Sommelier at The Pem in Conrad London St. James, you will be responsible for selecting, purchasing, and recommending wines, while delivering memorable experiences that make every guest's stay exceptional.
Responsibilities
- Collaborate with Culinary and Food & Beverage leadership to select, update, and manage the wine list to complement the menu and align with department strategy.
- Recommend wine pairings, educate guests on varieties and pricing, and ensure wines are served at the correct temperature and in proper glassware.
- Develop and implement strategies to enhance wine sales, including special promotions and supplier partnerships.
- Analyze costs, negotiate pricing with vendors, and manage ordering for hotel operations and special events.
- Organize tastings, “wine of the month" promotions, and other activations to increase guest engagement and drive sales.
- Educate team members on wine pairings, service techniques, and product knowledge to elevate the dining experience.
Requirements
- A passion for spreading the light and warmth of Hospitality.
- Acting with Integrity and always doing the right thing.
- Inspiring others through Leadership.
- A belief that Teamwork drives the best outcomes.
- A sense of Ownership and accountability.
- A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Skills
- Wine selection
- Wine purchasing
- Wine recommendation
- Wine list management
- Wine pairing
- Guest education
- Sales strategy
- Vendor negotiation
- Event organization
- Team training
Location
- London
Work Type
- Full-time
Experience Level
- Based on experience
Salary/Compensations
- £34,000 to £38,000 per annum plus service charge
Benefits
- Competitive pay
- Opportunities to grow your career with Hilton
- Discounted hotel stays through Go Hilton travel programme
- Food and beverage discounts (50% off at participating outlets)
- Free meals on duty
- Generous holiday allowance (28 days including bank holidays, increasing with service)
- Employee Stock Purchase Programme (ESPP) with a 15% discount
- Pension scheme
- High street discounts through Perks at Work
- Mental health resources through Care for All hub
- Free counselling and support through Employee Assistance Programme (EAP)
- Crisis Concierge for practical support and emotional care
- Career development opportunities through learning and development programmes
About the Company
- Conrad London St James is one of Hilton’s three global luxury brands, reflecting bold, inspired, and personalized service.
- The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world.
- Romy Gill at the Pem at Conrad London St. James has redefined its identity as a destination for elevated, contemporary social fine dining inspired by refined South Asian influences.
- Hilton is a global leader in hospitality, founded on the vision to fill the earth with the light and warmth of hospitality.
- Hilton's award-winning culture has earned repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
- Hilton is setting new standards for the future of travel with its suite of world-class brands and commitment to providing the best stay for every guest.