DashOS, Product Strategy & Operations at DoorDash USA | CA, US | Rezi

DashOS, Product Strategy & Operations at DoorDash USA

DashOS, Product Strategy & Operations

DoorDash USA · CA, US

2 weeks ago

DashOS, Product Strategy & Operations

DoorDash USA · CA, US

18 days ago
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About the Role

This role will lead the strategy, discovery, and rollout of key product features and releases for the DashOS team, reporting to the Manager of Launch & Product Operations. You will join a unique startup opportunity within DoorDash with an aggressive growth trajectory, influencing product success through smooth operations, driving efficiencies, and enhancing customer experiences. You will collaborate cross-functionally, use data for decision-making, optimize processes, solve complex problems, gain exposure to product strategy, and have ownership and autonomy. A customer-centric focus will involve working directly with merchants to tie strategy to real-world application, collect feedback, and test impact.

Responsibilities

  • Lead the strategy, discovery, and rollout of key product features/releases.
  • Influence product success by ensuring smooth operations and driving efficiencies.
  • Enhance customer experiences.
  • Collaborate with product managers, engineers, sales, and customer support.
  • Use data and insights to optimize product performance and influence strategic decisions.
  • Identify and implement processes that enhance the efficiency of product rollout.
  • Solve complex problems related to product development, launch, and delivery.
  • Contribute to how the product is delivered to the market.
  • Take ownership of projects from end to end.
  • Work directly with merchants to tie strategy to real-world application, collect product feedback, and test impact.

Requirements

  • 4-7 years of working experience in roles such as startup/restaurant tech/software strategy & operations, product management, or banking/consulting.
  • Experience building a strategy based on industry research and real-world user needs.
  • Proficiency in using AI tools to improve analysis, decision-making, and execution, including writing clear prompts, managing context, and validating outputs.
  • Ability to automate repeatable workflows and choose tools that balance quality, speed, and cost.
  • Flawless execution with a willingness to delve into details to solve problems.
  • Experience in building processes and systems for new ways of doing business.
  • Strong cross-functional collaboration skills, with the ability to communicate, collaborate, and drive alignment across product, engineering, sales, onboarding, and support.
  • Comfort with ambiguity, changing priorities, and problem-solving in an early-stage product environment.
  • Analytical mindset with a tendency to use data to solve problems.
  • Willingness to travel up to 20% of business days.
  • Experience working closely with technical products is a plus.

Skills

  • Strategy development
  • Product operations
  • Launch management
  • Cross-functional collaboration
  • Data analysis
  • Process optimization
  • Problem-solving
  • AI tool utilization
  • Prompt engineering
  • Workflow automation
  • Communication
  • Alignment driving

Location

  • United States
  • Illinois
  • Colorado
  • Remote

Work Type

  • Full-time

Experience Level

  • 4-7 years

Salary/Compensations

  • $105,400—$155,000 USD

Benefits

  • 401(k) plan with employer matching
  • 16 weeks of paid parental leave
  • Wellness benefits
  • Commuter benefits match
  • Paid time off
  • Paid sick leave
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • 11 paid holidays
  • Disability insurance
  • Basic life insurance
  • Family-forming assistance
  • Mental health program
  • Flexible paid time off/vacation (for salaried roles)
  • 80 hours of paid sick time per year (for salaried roles)

About the Company

  • DoorDash's mission is to empower local economies.
  • DoorDash is a technology and logistics company that started with enabling door-to-door delivery and aims to be a platform for any and all goods.
  • The company is growing rapidly and changing constantly, offering opportunities for team members to share perspectives, solve challenges, and own their careers.
  • DoorDash is committed to supporting employee happiness, healthiness, and overall well-being through comprehensive benefits and perks.

Equal Opportunity

  • DoorDash is committed to growing and empowering a more inclusive community.
  • They hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives.
  • No employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status.
  • Barriers to success have no place at DoorDash.
  • People who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.
  • Will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with applicable regulations (San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and other state/local regulations).
  • Applicants needing accommodations should inform their recruiting contact.
  • DoorDash, Deliveroo, and Wolt will never ask for money or sensitive financial information during hiring.