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About the Role
Direct Agents is seeking an experienced Senior Account Manager, Affiliate Marketing to lead client accounts, deliver standout campaigns, and build impactful relationships within our Performance Group.
Responsibilities
- Lead daily campaign management, reporting, monitoring, and optimizations for client accounts.
- Lead daily maintenance, tracking, and monitoring of campaign budgets and KPIs to maximize growth potential.
- Communicate campaign performance to internal and external stakeholders, prioritizing client KPIs.
- Provide strategic direction to clients for maximizing ROI.
- Advise clients on growth opportunities across various performance channels.
- Lead creative material review and technical setup for campaign launches and management.
- Act as a subject matter expert by developing holistic industry knowledge, including email, non-email, and compliance protocols, and staying abreast of current trends and tools.
- Lead existing client relationships and establish leadership in new client relationships.
- Identify and develop solutions to improve client service and intrateam communication, including AI integration.
- Lead monthly payment processes for clients, ensuring timely invoicing and payment receipt.
- Develop and present QBRs and other business review materials to clients, partners, and internal stakeholders.
Requirements
- 3-5 years of digital performance marketing experience within a brand's internal team and/or an agency setting.
- Exceptional communication and collaboration skills for internal team dynamics and external partner engagement.
- General understanding of business dynamics and how components interlink for organizational success.
- Entrepreneurial spirit with a track record of taking initiative and driving projects.
- Meticulous attention to detail, impeccable time management, and organizational skills.
- High level of proficiency in Microsoft Excel and AI tools for data analysis and strategy development.
Skills
- Affiliate Marketing
- Performance Marketing
- Campaign Management
- Client Relationship Management
- Data Analysis
- Strategic Planning
- Microsoft Excel
- AI Tools
Location
- NYC headquarters
Work Type
- Onsite
Experience Level
- Senior
Salary/Compensations
- $85,000 - $105,000 OTE
Benefits
- Comprehensive health, dental, vision, and mental health benefits (One Medical, Talkspace, KindBody, Health Advocate)
- 15–24 days PTO/year depending on seniority
- Birthday off
- 7 sick/safe days
- Up to 12 weeks paid parental leave
- New MacBook Pro
- Access to cutting-edge AI tools
- Commuter benefits
- Citibike membership
- Dog-friendly office
- Regular team events
About the Company
- Direct Agents is building something different with proprietary AI that works, including real-time campaign optimization, media mix modeling, and natural language analytics.
- Offers exclusive platform access through direct partnerships with Google AI Search, Meta, TikTok, Amazon, Freewheel, Teads, Stackadapt, and other leading tech and media partners.
- Features an elite team of over 100 operators who move fast and think deeply, with direct access to senior leadership.
- Integrates AI tools like Claude, ChatGPT, and proprietary AI across workflows for data analysis, creative versioning, strategic planning, and client intelligence.
- Recognized as a 9x Crain’s Best Places to Work, fostering a people-first culture with a 12-month average time to promotion, a 4-day workweek, and investment in career development.
- Is a certified minority-owned business with 48% BIPOC representation and 60% female representation.