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About the Role
This role involves managing store operations, leading a team, and ensuring excellent customer service and site presentation.
Responsibilities
- Recruit, hire, and train employees, ensuring excellent customer service.
- Develop, manage, and assign tasks to maintain site cleanliness, stocking, organization, and appearance.
- Maintain a professional and supportive image.
- Schedule employees to maximize customer service and maintain site image.
- Implement non-discriminatory management practices in hiring, training, counseling, motivating, and separating employees.
- Develop positive and professional relationships with suppliers.
- Promote excellent service and resolve customer complaints professionally.
- Promote and ensure a safe, positive public image within the community.
- Prepare and deliver timely performance appraisals with proper feedback.
- Train employees on customer service, site image, marketing execution, and safety procedures.
- Develop communication methods to ensure timely information dissemination to employees.
- Establish regular communication meetings with site employees and the Market Manager.
- Evaluate and develop action plans to meet site objectives.
- Organize and maintain site files and manuals.
- Ensure accurate and timely completion of required reports.
- Ensure merchandise is stocked, attractively displayed, and correctly priced.
- Ensure required employment posters and signs are accessible.
- Analyze daily sales and expense information to maximize sales and profits.
- Budget and forecast P&L lines, and manage merchandise margins.
- Safeguard and account for all money received and disbursed.
- Perform financial analysis to maximize sales and net profits.
- Work indoors, with occasional outdoor work for cleaning tasks.
- Work in occasional cold temperature extremes (walk-in cooler/freezer).
- Work with occasional noise.
- Work with a minimum of direction and supervision.
- Act as an effective manager, supervisor, and leader.
Requirements
- High School diploma or GED preferred.
- Experience in retail sales preferred.
- Experience to perform essential duties, responsibilities, and working conditions.
- Ability to supervise and train for the use of equipment, tools, and materials.
- Ability to supervise and manage functions.
- Ability to use a computer or acquire necessary skills for site computer use (analysis of reports, inventory control, cash control, counseling notices, etc.).
- A valid driver’s license and adequate transportation for meetings.
- Ability to communicate (orally and in writing) in English.
- Perform other duties as assigned or delegated.
Skills
- Leadership
- Management
- Customer Service
- Communication (Oral and Written)
- Organizing
- Planning
- Financial Analysis
- Supervision
- Training
- Problem Solving
Location
- Austin, Texas
Work Type
- Flexible Availability
Experience Level
- Experience in retail sales preferred
- Ability to supervise and manage functions
- Work with a minimum of direction and supervision
- At all times work as an effective manager, supervisor and leader
Education Level
- High School diploma or GED preferred
About the Company
- Circle K is an Equal Opportunity Employer.
- The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.
- Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company.
- Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
- Review information about our company's use of the federal E-Verify program to check work eligibility.
Equal Opportunity
- Circle K is an Equal Opportunity Employer.
- The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.
- Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company.