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About the Role
Work with the CN Guidance Forensic ACT Team to deliver services to individuals diagnosed with severe mental illness whose needs have not been met by traditional service delivery approaches.
Responsibilities
- Manages medical records, operating and coordinating the management information system, maintaining accounting and budget records for recipient and program expenditures.
- Oversees and reports on all office procedures, and orients new staff on proper office procedures.
- Performs reception activities, including triaging calls and coordinating communication between the program and recipients.
- Manages program administrative duties, including processing new hire paperwork, clerical and office operations, ordering supplies, and scheduling vehicle maintenance.
- Collaborates with administrative staff on budget management, purchasing, time and leave management, and human resources functions.
- Coordinates Quality Improvement and Utilization Review activities, including data collection, analysis of outcome trends, and identification of service areas needing improvement.
- Oversees staff schedules, in-office and outside staff appointments, and sign-in/sign-out boards.
- Oversees all external agency correspondence for accuracy, appropriateness, and responsiveness.
- Identifies and implements quality improvement trainings and activities as part of professional development goals.
- Completes QI Training during onboarding and participates in QI refresher training as needed.
- Cultivates a culture of inclusion for all employees that respects individual strengths, views, and experiences to drive innovation and better business results.
- Adheres to all safety protocols and procedures to ensure a safe working environment.
- Demonstrates commitment to maintaining a safe work environment by following established safety guidelines.
- Applies relevant knowledge or experience regarding health and safety protocols.
- Performs other duties as assigned.
Requirements
- GED or high school diploma required.
- College or business school graduate preferred.
- Strong administrative skills.
- Experience working in a mental health setting and/or an office setting preferred.
- Current New York State Driver's License.
- Clean DMV Record.
- Proof of Motor Vehicle Insurance.
Work Type
- full time
Education Level
- GED or high school diploma
- College or business school graduate preferred
Benefits
- Medical
- Dental
- Vision
- $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit
- Flexible Spending Account
- 403(b) retirement plan
- Long Term and Short Term Disability
- Legal Plan
- Dependent Care Expense Account
- Life Insurance/Supplemental Life Insurance
- Pet Insurance
- HRA
- Training programs including a Mentorship program
- Eligibility for Federal/Public Student Loan Forgiveness
- Career growth and Promotional opportunities
- Employee Perks and Discounts to Broadway shows and more
- 5 Personal Days
- 10-20 Vacation Days
- 12 Sick Days
- 12 Company Paid Holidays-yearly
About the Company
- CN Guidance & Counseling Services, inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services.
- Awarded Newsday/Dan papers Top Long Island Work Place 2019-2026, 8 years in a row.
- Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives.
- Engage your passion and CHOOSE a career & employer where you can use your vital energy to make a difference.
Equal Opportunity
- It is the policy of CN Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. CN Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.