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About the Role
Metropolis is seeking a Director, Engineering Operations & Strategy to own technology strategy, operational leadership, and strategic problem-solving across our engineering organization. This role involves managing a multi-million dollar engineering budget, solving complex problems, and defining scalable solutions in a hyper-growth company. You will partner with senior leadership on M&A due diligence, streamline technical processes, and navigate operational challenges.
Responsibilities
- Own shared processes across the engineering department, including hiring workflows, onboarding, and training.
- Deliver simple, actionable solutions to complex operational challenges.
- Direct and manage a $50M to $100M+ P&L budget, aligning resources with corporate objectives.
- Own hardware and service forecasting for critical vendors like AWS and Twilio, monitoring spend trends and identifying risks or opportunities.
- Own emerging strategic decisions for the engineering organization, including M&A due diligence and major vendor migrations, in partnership with senior executives.
- Build alignment at the highest levels of leadership for multi-stakeholder decisions on complex initiatives.
- Keep teams unblocked and moving forward rapidly, acting with incomplete information when directionally correct.
- Break down cross-functional silos, challenge status-quo assumptions, and drive cross-team alignment using curiosity and formal methodologies.
- Forecast operational trends and deliver strategic recommendations for proactive disruption.
- Own all vendor management across the engineering organization, including contract negotiation, renewals, performance accountability, and relationships.
Requirements
- 6+ years in high-intensity, rigorous environments.
- 2+ years of hands-on working engineering experience in software or similar engineering roles.
- Demonstrated history of working relentlessly to get hard things done.
- Proven experience leading a strategic function with significant autonomy, managing resources, and taking full ownership of organizational outcomes.
- Exceptional ability to build trust with technical teams and influence without authority.
- Experience owning meaningful budget or resource decisions within a high-growth or complex organization.
- Track record of operating effectively in fast-moving, high-ambiguity environments, making sound decisions without complete data.
- Exceptional ability to synthesize complex operational or technical concepts into clear rationale for senior and C-level stakeholders.
- Skilled at translating high-level business goals into concrete plans of execution that account for broad organizational impact.
- Proven excellence at leveraging AI tools and frameworks to optimize technology operations, technical evaluations, and cross-functional workflows.
Skills
- AI tools and frameworks
- Cloud platforms (AWS)
- Modern engineering workflows
Location
- 4 Days in Office
Work Type
- Onsite
Experience Level
- 6+ years
- 2+ years
Education Level
- MBA from a top-tier business program
- Engineering degree
Salary/Compensations
- $233,000 USD to $270,000 USD annually
Benefits
- Healthcare benefits
- 401(k) plan
- Short-term and long-term disability coverage
- Basic life insurance
- Lucrative stock option plan
- Bonus plans
About the Company
- The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive.
- We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go.
- From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical.
- We are building an ecosystem of technologies at the intersection of parking, mobility, and real estate.
- Our goal is to build an inclusive culture where everyone has a voice and the best idea wins.
Equal Opportunity
- Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs — without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.
- We are committed to providing a welcoming, accessible hiring experience. If you need a reasonable accommodation for any part of the application or interview process, please reach out to us at recruiting@metropolis.io.