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About the Role
Granum is seeking a Senior Product Designer to shape the future of its design practice and a core platform area. This role is central to the company's shift towards proactive software solutions, leveraging AI and agentic experiences. The ideal candidate is a systems thinker and problem solver who believes design drives business outcomes. You will collaborate with product and engineering, champion customers, and elevate design standards across the product.
Responsibilities
- Join a small but mighty team of passionate designers grounded in feedback, transparency, and craft
- Own problems from framing through to shipped solution, working with PMs, engineers, and fellow designers to craft elegant user experiences
- Design intuitive, high-impact solutions that make complex workflows feel simple for both field and office crews as well as their clients
- Design agentic experiences where customers tell us what they need and the software does the work, with the right visibility and confirmation along the way
- Use AI tools to prototype, test, and ship ideas quickly, and share what works so the whole team gets faster
- Meet with customers at their locations and on calls
- Contribute to the growth of our design system and design ops foundation, helping us scale consistent, accessible experiences across multiple platforms and brands
- Build products for the SMB customer; a mashup of the visual design craft of B2C and the strategic workflow needs of enterprise
Requirements
- 4+ years working as a product designer at a SaaS company, with a track record of shipping
- Strong UX fundamentals: user flows, interaction design, and untangling complex workflows
- Hands-on AI fluency. You use tools like Claude and Cursor in your real workflow, and you can speak credibly about where AI helps, where it hurts, and how you validate what it produces
- Technical comfort. You understand how the pieces of a system fit together, reason about implementation tradeoffs, and can build working prototypes
- A portfolio that demonstrates thoughtful, outcome-driven work across multiple user flows, all wrapped in strong UI sensibilities
- Deep-rooted curiosity and user empathy, with excellent communication and storytelling skills
- Proficient in Figma and confident working with component libraries
Skills
- AI fluency
- Figma
- Component libraries
- UX fundamentals
- User flows
- Interaction design
- Prototyping
- UI sensibilities
- Communication
- Storytelling
Location
- Remote
Work Type
- Full-time
Experience Level
- Senior
Salary/Compensations
- CAD 140,000 - 190,000
- USD 140,000 - 190,000
Benefits
- Comprehensive medical, dental, and vision coverage with multiple plan options (US)
- HSA/FSA accounts (US)
- Disability and life insurance (US)
- Employer-funded HSA-based benefits plan with drug, dental, and mental health coverage (Canada)
- 401(k) matching (US)
- RRSP matching (Canada)
- Tailored career development conversations
- Support for tools, courses, and resources for growth
- Unlimited Paid Time Off
- Paid company holidays
- Company-wide winter break (December 24 - January 1)
About the Company
- Granum is the leading software company serving landscapers and arborists in North America, integrating LMN, SingleOps, and Greenius into a powerful software ecosystem.
- The company blends technology with hands-on onboarding and human support to help industry professionals improve and grow their businesses.
- Granum's mission is to help clients unlock their potential and achieve their goals, believing client success is a shared mission.
- The team is reshaping an age-old industry through a collaborative, innovative, and supportive environment.
- Granum lives by core values: We Before Me, Bias to Act, The Extra 1%, Accountable to Outcomes, Unconditional Transparency, and Forgiveness.
- The company has received multiple awards for its culture and growth, including recognition from Comparably, Atlanta Business Chronicle, Built In, Inc Magazine, and is a Certified Great Place to Work Canada.
Equal Opportunity
- Granum is an Equal Employment Opportunity and Affirmative Action Employer.
- Granum considers qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, or disability status.
- Granum participates in the federal E-Verify program.
- Granum is committed to providing accessible employment opportunities in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.
- For accommodation requests, please contact hr@granum.com.