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About the Role
We are looking for a Night Shift Supervisor to join our team and drive the warehouse operations. This key role involves working with the Operations Manager to ensure the smooth running of the day operation in our Depot, leading teams of Sorters and Drivers in processing parcels for final customer delivery.
Responsibilities
- Develop and train reports and ensure SLAs are hit for the day shift
- Process MI reports based on work output of Drivers and Loaders
- Manage all areas of the day operations, sortation and transportation in an efficient cost-effective manner
- People Management – recruitment / inductions and ongoing performance and attendance management, submission of daily debrief with drivers and weekly reports required
- Compliance – Legalities, Management of domestic driving hours (breaks/length of shifts/rest periods)
- Additional support on all driver compliance in depots
- Resourcing – effective utilisation of rosters
Requirements
- Must be able to work on own initiative in a pressurised environment to tight deadlines
- Experience of managing teams in a fast-paced logistics environment is a definite advantage
- PC Literate with a working knowledge of Microsoft office
- Transport knowledge, skills or experience including regulations
- Good communicator and able to liaise at all levels
- Flexible approach to work to meet business requirements
Skills
- Motivate teams
- Manage teams
- Discipline workforce
- Talent management
- Team development
- Microsoft office
- Transport knowledge
- Communication
- Liaising at all levels
- Flexibility
Location
- Hounslow
Work Type
- Permanent Contract
- 40 hours per week
Experience Level
- Night Shift Supervisor experience
- Experience of managing teams in a fast-paced logistics environment
Salary/Compensations
- £31000 + Nights allowance (50 per hour worked between 10pm and 6am) + London Weighting allowance
About the Company
- DHL eCommerce UK is part of Evri Group, operating a dedicated premium parcel delivery network for businesses and consumers across the UK.
- With 55 depots and a dedicated van fleet, we connect retailers and businesses with their customers, specialising in deliveries that need extra care, security and flexibility.
- Our services include next-day delivery six days a week, with 48-hour delivery to Northern Ireland and the Highlands, timed delivery options, and secure handling of fragile and high-value parcels, supported by PIN and ID verification.
- For business customers, we offer consolidated deliveries from multiple suppliers in one daily visit, consistent drivers who understand their sites, business-hours delivery and store-to-store services.
- Dedicated account management, specialist customer support and straightforward integrations help businesses of all sizes grow with us.
- We’re investing in our infrastructure, technology and people to strengthen our network and improve the customer experience.
- Joining now means helping shape the next stage of an established premium delivery business, backed by the investment and capabilities of Evri Group.
- We welcome people who care about delivering excellent service and want to play a part in what comes next.
Equal Opportunity
- Everyone Belongs at Evri Group
- We're committed to creating an inclusive workplace where everyone feels valued, respected and able to succeed.
- As a Disability Confident Committed Employer, a Silver-accredited Inclusive Employer, and through our partnership with Scope, we're working to make our workplace and recruitment process more accessible for everyone.
- We encourage candidates to request adjustments at any stage of the recruitment process and there are touchpoints through the application process to do so.
- Every application is reviewed by a member of our Talent Acquisition team meaning that we don't use AI to screen candidates.
- At Evri Group, we're building an environment where everyone can be themselves and thrive.