Aquatics and Recreation Supervisor
Rocking Horse Ranch Resort and Splashdown Beach · Highland, NY, US
19 days agoImpress employers and recruiters.
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About the Role
Rocking Horse Ranch Resort, an award-winning all-inclusive resort in the Hudson Valley, is seeking an Aquatics and Recreation Supervisor to oversee all aspects of aquatics, recreation, and winter fun park operations. This role ensures a safe and memorable guest experience, involves training lifeguards, and supervises a team of up to 80 attendants.
Responsibilities
- Train and supervise staff for Big Splash Indoor Water Park, Mountain Tubing, Rockwall, Euro Bungee, Lake Front, Sports Shack, Laser Tag, and Winter Fun Park operations.
- Oversee ski instruction, small lift operations, ice skating, snow tubing, and ski rentals.
- Monitor weekly team schedules, assist with coverage, and approve shift trades.
- Respond to first aid calls and document incidents.
- Address and resolve guest and staff complaints.
- Enforce all policies, rules, and regulations.
- Oversee daily completion of company and state operating inspections and checklists.
- Complete special projects or other duties as assigned by management.
Requirements
- 2+ years of experience in Aquatics, Recreation, or Ski Operations.
- Customer Service experience.
- Valid driver's license.
- Flexible work availability including weekends and holidays.
- Ability to swim 200 yards.
- Ability to perform physical tasks including lifting, loading/unloading guests, and extended periods of standing, walking, sitting, bending, reaching, or kneeling.
- Ability to work in extreme weather conditions.
Skills
- Lifeguard certification
- CPR certification
- First Aid certification
- StarGuard program training
- Supervisory skills
- Training skills
- Guest relations
- Problem-solving
Location
- Highland, NY
Work Type
- Full-time
Experience Level
- Supervisor
Salary/Compensations
- $18.00 - $20.00 Hourly
About the Company
- Rocking Horse Ranch Resort is an award-winning all-inclusive resort located in the Hudson Valley.