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About the Role

We are seeking an experienced and client-focused Manager, Digital Solutions Consulting to lead a team responsible for delivering innovative digital, reporting, and data solutions to Northern Trust clients across EMEA. The role combines people leadership, client consulting, technology solutioning, and strategic partnership with Product and Technology teams to enhance the overall client experience. The team serves as a trusted bridge between clients, digital capabilities, reporting solutions, and product innovation.

Responsibilities

Lead, coach, and develop a team of Digital Solutions Consultants.
Partner with clients to understand business objectives and recommend digital, reporting, and data solutions.
Oversee client onboarding, platform adoption, and implementation of technology solutions.
Act as a senior escalation point for complex client requirements and digital initiatives.
Collaborate with Product, Technology, Relationship Management, and Operations teams to deliver client-focused outcomes.
Gather client feedback and represent the voice of the client in product enhancement and innovation discussions.
Deliver presentations, product demonstrations, training sessions, and client technology reviews.
Drive strategic initiatives that improve client experience, operational efficiency, and digital adoption.

Requirements

Proven leadership experience within financial services, asset servicing, fintech, or a related client-facing technology environment.
Strong understanding of digital platforms, data solutions, reporting tools, APIs, and client technology solutions.
Demonstrated success managing client relationships and delivering complex implementations or consulting engagements.
Excellent communication, presentation, and stakeholder management skills.
Ability to lead cross-functional initiatives and influence outcomes across global teams.
Drive meaningful client outcomes through innovation, strategic consulting, and exceptional service.
Strong problem-solving, organizational, and project management capabilities.
Applicants must have the right to work in the United Kingdom at the time of application and for the duration of employment.
Northern Trust is unable to provide visa sponsorship for this role.

Skills

Digital platforms
Data solutions
Reporting tools
APIs
Client technology solutions
Client relationship management
Complex implementations
Consulting engagements
Communication
Presentation
Stakeholder management
Cross-functional initiative leadership
Problem-solving
Organization
Project management

Location

United Kingdom

Work Type

Full-time

Experience Level

Manager
Senior

About the Company

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Equal Opportunity

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com, or alternatively you can discuss your individual requirements with the recruiter you are working with.