Regional Director - Dental Clinic Support at Passion Dental Group Inc. | CA | Rezi

Regional Director - Dental Clinic Support at Passion Dental Group Inc.

Regional Director - Dental Clinic Support

Passion Dental Group Inc. · CA

2 weeks ago

Regional Director - Dental Clinic Support

Passion Dental Group Inc. · CA

19 days ago
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About the Role

Anytime Dental is seeking an experienced Regional Director to lead and support dental clinics across the Toronto and East Region. This role requires a people-first leader with a proven background in dental operations, capable of developing strong Clinic Managers and driving business performance. You will combine leadership, business insight, and operational support to create exceptional patient and team member experiences while fostering sustainable growth.

Responsibilities

  • Coach Clinic Managers to lead their teams, understand their businesses, and take ownership of performance.
  • Build succession plans and develop future leaders.
  • Review financial and operational results, identify trends and gaps, and translate KPIs into clear priorities and action plans.
  • Support improvements in production, collections, scheduling, treatment acceptance, hygiene optimization, patient retention, and profitability.
  • Partner with clinic leaders to achieve budgets, annual plans, and growth objectives while maintaining a strong patient experience.
  • Create a culture of accountability, collaboration, and trust where people feel supported and understand what success looks like.
  • Build trusted relationships with Doctors and clinical teams to align operational support with clinic needs and patient care.
  • Help teams successfully adopt new programs, processes, and ways of working, collaborating with Support Office partners to remove barriers and maintain momentum.
  • Identify business opportunities, prioritize effectively, and translate plans into measurable results.
  • Balance strategic thinking with practical operational support in a fast-paced, evolving environment.

Requirements

  • Previous operational leadership experience within the dental industry, including direct responsibility for dental clinic operations, team leadership, and business performance.
  • At least five years of progressive dental leadership experience, including experience overseeing multiple clinics or locations.
  • A strong understanding of dental clinic workflows and performance drivers, including scheduling, production, collections, treatment acceptance, hygiene optimization, and patient retention.
  • A demonstrated track record of coaching Clinic Managers, developing leaders, and building strong, engaged teams.
  • Strong business and financial acumen, with experience using KPIs, budgets, and operational reporting to guide decisions and improve results.
  • Exceptional communication, relationship-building, and problem-solving skills, with confidence partnering with Doctors, Clinic Managers, and Support Office teams.
  • Availability and flexibility to travel regularly between clinics throughout the Toronto and East Region, including Vaughan, Scarborough, and Barrie.

Skills

  • Leadership
  • Business insight
  • Operational support
  • Coaching
  • Financial acumen
  • KPI analysis
  • Strategic thinking
  • Communication
  • Relationship-building
  • Problem-solving

Location

  • Toronto and East Region, Ontario
  • Vaughan, Ontario
  • Scarborough, Ontario
  • Barrie, Ontario

Work Type

  • Full-time
  • Hybrid

Experience Level

  • 5+ years of progressive dental leadership experience
  • Previous operational leadership experience within the dental industry

About the Company

  • Anytime Dental is redefining access to dental care through modern clinics, comprehensive dentistry, extended hours, weekend availability, and same-day care.
  • Our network includes established clinics, newly built locations, and clinics experiencing significant growth, creating opportunities to shape teams, develop leaders, and support businesses at different stages of their journey.
  • Anytime Dental is part of Passion Dental Group, a growing dental organization committed to creating exceptional experiences for both patients and team members.
  • Our clinics and leaders are supported by dedicated teams across Operations, People & Culture, Marketing, Accounting & Finance, Learning and Clinical Development, creating strong partnerships between our clinics and Support Office.
  • We’re also proud to be Great Place to Work Certified, reflecting our continued commitment to building workplaces where people feel supported, valued, and empowered to grow.

Equal Opportunity

  • Passion Dental Group is committed to workplace diversity and providing accommodations throughout our hiring process.
  • We do not use AI or automated decision-making tools to screen or assess candidates.
  • For accommodation requests, please get in touch with careers@passiondental.ca.