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About the Role
We are building an internal telesales team to bring consulting quality in-house and learn directly from customer interactions. You will build and lead this channel from scratch, establishing it as a reliable sales channel.
Responsibilities
- Build RABOT's internal telesales team from the ground up.
- Hire and train the telesales team on our products.
- Set up and optimize the technical infrastructure for telesales.
- Monitor performance and continuously improve conversion rates.
- Actively participate in sales calls during the initial months to understand the channel.
- Manage partners who generate leads.
- Ensure proper handling of both partner-generated and internal leads.
- Provide feedback from customer interactions to internal departments to improve lead generation.
- Scale the telesales process to all suitable RABOT sales channels.
- Mentor a growing team.
- Increase lead volume and quality from partners.
- Implement a process for relaying customer interaction learnings to internal departments.
Requirements
- Minimum of two years of experience in telemarketing and sales.
- Proven ability to convince customers over the phone.
- Experience leading a team, including hiring, training, motivating, and developing individuals.
- Experience managing lead-generating partners, building relationships, and improving lead quantity and quality.
- Data-driven approach with experience in monitoring metrics and optimizing conversion rates.
- Proficiency with CRM systems.
- Proactive and structured approach to building a channel from scratch.
- German language proficiency at C1 level.
- English language proficiency at B2 level.
Skills
- Telemarketing
- Sales
- Team Leadership
- Partner Management
- Data Analysis
- CRM Systems
- Process Optimization
- Communication
Location
- Germany
Work Type
- Full-time
Experience Level
- Mid-level
- Senior-level
Benefits
- Employee discount on RABOT-Energy electricity tariff
- Urban Sports Club partnership
- Deutschlandticket
About the Company
- The energy market is undergoing significant transformation.
- RABOT is experiencing triple-digit growth.
- We have the product and market fit; we are looking for individuals to drive our growth.