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About the Role
MINI of Westchester is seeking an experienced Motoring Advisor with proven MINI dealership sales experience to join their team. This role involves guiding customers through the entire purchasing journey, building lasting relationships, and earning customer loyalty.
Responsibilities
- Sell new and pre-owned MINI dealership vehicles while providing a personalized, premium buying experience.
- Demonstrate in-depth knowledge of MINI models, features, technology, performance, options, and customization.
- Conduct engaging vehicle presentations and test drives tailored to each customer's needs.
- Manage the complete sales process, from lead generation and initial contact through negotiation, closing, delivery, and post-sale follow-up.
- Maintain consistent communication with customers before, during, and after the sale.
- Build and nurture customer relationships to generate repeat business, referrals, and long-term brand loyalty.
- Follow up promptly on showroom traffic, internet leads, phone inquiries, and prospective buyers.
- Meet or exceed individual sales goals while maintaining exceptional customer satisfaction.
- Work collaboratively with the sales team and management to support dealership success.
Requirements
- Mandatory: Previous hands-on MINI dealership sales experience.
- Demonstrated knowledge of MINI vehicles, model lineups, features, and the MINI customer experience.
- Proven automotive sales skills, including prospecting, presenting, negotiating, and closing.
- Excellent communication, interpersonal, and customer service skills.
- A strong track record of customer follow-up, relationship building, and referral generation.
- A motivated, professional, results-driven attitude and commitment to teamwork.
- Proficiency with email, internet sales tools, and customer relationship management systems.
- Employment offers are contingent upon successful completion of the required background check and drug screening.
Skills
- MINI dealership product knowledge
- Sales expertise
- Customer relationship management
- Prospecting
- Presenting
- Negotiating
- Closing
- Communication
- Interpersonal skills
- Customer service
- Relationship building
- Referral generation
- Teamwork
- Email proficiency
- Internet sales tools proficiency
Location
- Westchester
Work Type
- Full-time
Experience Level
- Experienced
Salary/Compensations
- Competitive compensation structure for new and pre-owned vehicle sales.
Benefits
- Benefits package
- 401(k) retirement plan
About the Company
- MINI of Westchester is a proud member of the prestigious Ray Catena family of dealerships.
- At MINI of Westchester, exceptional customer service is at the heart of everything we do.