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About the Role
El Pastor is seeking a Floor Manager to oversee daily operations, manage the floor, and support the team in a high-volume restaurant environment. The role involves ensuring exceptional quality of food and drink, managing guest expectations, and embodying the brand's warm welcome and guest care.
Responsibilities
- Help to train and develop new team members
- Cashing up and end of day reporting
- Managing the daily operation of the floor and supporting the team within it
- Managing and exceeding guest expectations
- Ensure exceptional quality food and drink is consistently delivered
- Be the face of the brand known for its warm welcome and guest care
- Design and hold inspiring and informative briefings
- Responsible for a safe opening and closing of the restaurant
- Good knowledge of our menus, ingredients, and allergens
- Adherence to all Food Safety and hygiene standards
Requirements
- 1 year experience in a managerial or supervisor role in a high-volume restaurant
- Strong command of English language
- Strong team ethic showing respect for your colleagues
- A passion for hospitality and your own development is a must
Skills
- Guest care
- Menu knowledge
- Food safety
- Hygiene standards
- Teamwork
Location
- London Bridge, London
Work Type
- Full-time
Experience Level
- Managerial
- Supervisor
Salary/Compensations
- Up to £45,438 based on 48hrs per week
Benefits
- 50% Off all Food & Drink across all Harts Group
- Sit down meals with you and your team
- Company trips to meet our Top suppliers in Mexico, Spain and across the UK
- Increasing holiday allowance on top of your 28 days paid holidays
- Monthly food & drink tastings
- Career development, 1-on-1 coaching and training opportunities
- Enhanced Maternity & Paternity packages
- Access to Wagestream Platform
- Access to Babbel language courses
- A paid volunteering day
- Cycle to Work Scheme
- Access to Hospitality Action
- CODE membership with amazing discounts in the Hospitality Industry
- Test drive our new openings, you are invited to a brilliant meal with the teams from our other Restaurants
- Working with a great group of individuals where you can be yourself and enjoy your career
About the Company
- El Pastor is a small group of Mexican taquerias in London, inspired by the decade the founders spent in Mexico City, running a cult nightclub and searching for the city’s best taco al pastor.
- We pour our hearts into top quality authentic produce, making fresh tortillas daily using heritage corn and working directly with suppliers and cooperative farmers in Mexico.
- We are proud to have been awarded a Star by the Sustainable Restaurant Association.
- This ethos is felt by our teams, they understand the journey of the ingredients and how important they are to the dishes they serve.
- El Pastor is deeply invested in sourcing the most wonderful mezcals and tequilas and making every day a fiesta.
- Harts Group is a community of talented individuals, creating award-winning food, drink and offering industry-leading service.
- The portfolio includes Barrafina, Parrillan, Quo Vadis, El Pastor Restaurants, The Drop, Two Drops, El Siete, Los Primos and Bar Daskal in London.
Equal Opportunity
- We believe in creating an inclusive, diverse, and equal workplace where everyone is valued.