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About the Role
As the client-facing representative for ITS, you will serve as a trusted advisor to our buyside clients, delivering innovative solutions to optimize workflows across the entire order lifecycle. This role fosters deep client relationships by anticipating evolving client needs and positioning ITS as a strategic partner for efficiency, scalability, and competitive advantage.
Responsibilities
- Ownership and management of ITS buyside client accounts
- Build strong relationships with existing product users and decision makers
- Collaborate with clients to uncover challenges and craft tailored solutions to drive measurable impact
- Provide ongoing training and notification of product updates
- Identify and translate requirements against Instinet’s technology solutions
- Conduct periodic account meetings and reviews
- Identify and deliver new opportunities with clients to drive revenue growth and strengthen long-term partnerships
- Serve as the primary point of contact for a set of ITS customers
- Correspond with ITS clients on a day-to-day basis on all aspects of product service
- Management of ongoing projects for onboarding, upgrading, or implementing newly requested features and workflows
- Maintain consistent expertise for the full suite of ITS products and services
- Customize product setup and configurations to align with client workflows and required needs
- Liaise with technical support, product, and development teams on behalf of clients to resolve issues and delivery of new requests
- Provide necessary feedback and ideas for the betterment and growth of products
Requirements
- Deep understanding of trading operations
- Technical acumen
- Service excellence
- Ability to prioritize time-sensitive issues with a strong sense of urgency while maintaining collaborative relationships across teams
- Strong analytical skills to explore multiple solutions for complex, interdependent problems across diverse applications
- Knowledge of capital markets, execution services, and exchange regulatory needs
- Experience with Transaction Cost Analysis (TCA) for post-trade performance reviews
- Strong communicator who can interpret problems or requirements accurately for the coordination of successful delivery of solutions
- Composure under pressure and ability to articulate time sensitive information clearly and concisely
Skills
- Coverage or prior experience with Execution Management Platforms and Electronic Execution
- Excellent presentation and communication skills with both technical and non-technical audiences
- Experience with Transaction Cost Analysis (TCA) for post-trade performance reviews
Location
- New York, NY
Work Type
- Full-time
Experience Level
- Vice President
Salary/Compensations
- $225,000 - $250,000
Benefits
- Sign-on bonus
- Restricted stock units
- Discretionary awards
- Full range of medical benefits
- Full range of financial benefits
- 401(k) eligibility
- Various paid time off benefits (vacation, sick time, parental leave)
About the Company
- Nomura is a financial services group with an integrated global network.
- Nomura connects markets East & West, servicing individuals, institutions, corporates and governments through Wealth Management, Investment Management, Wholesale (Global Markets and Investment Banking) and Banking.
- Nomura is driven by the insights of approximately 28,000 people worldwide, focusing on clients and delivering unparalleled access to, from and within Asia.
- Instinet Incorporated subsidiaries provide brokerage and technology services to clients in over 65 markets worldwide.
- Instinet offers advanced electronic trading strategies, High-Touch trading, Commission Management services, an award-winning desktop trading platform, and access to analytics, content and liquidity.
- Instinet helps institutions lower overall trading costs and improve investment performance.
- Instinet has introduced industry-standard trading technologies and has been an innovator in market evolution for over 50 years.
- Instinet Technology Solutions (ITS) is a client-facing division of Instinet Incorporated, delivering cutting-edge FinTech solutions.
- ITS offers buyside Execution Management Systems (EMS), sellside Order and Execution Management Systems (OEMS), advanced analytics, trade automation tools, and middle-office applications.
- ITS solutions optimize every stage of the order lifecycle.
- The ITS Account Management Team provides flexible, scalable solutions with a commitment to exceptional service.
Equal Opportunity
- Nomura is an Equal Opportunity Employer