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About the Role
As a Travel Consultant, you will be responsible for providing exceptional worldwide travel services to our Members and non-Members. You will ensure client records and files are consistently up to date and maintained, and provide regular follow-up with clients. This is a great opportunity for experienced Travel Agents, new grads, or anyone looking to kickstart their career in travel. No previous experience necessary, just a passion for travel, customer service and sales; we will provide training!
Responsibilities
- Provide exceptional worldwide travel services to Members and non-Members.
- Ensure client records and files are consistently up to date and maintained.
- Provide regular follow-up with clients.
Requirements
- 2-3 years customer service and sales experience
- TICO certification completion or working towards/ willing to complete
- Excellent communication skills both written and oral
- Excellent organizational skills
- Available to work store operation hours - Monday-Saturday 10am-6pm
Skills
- Customer service
- Sales
- Communication
- Organization
- Travel consulting
- Sabre system familiarity (asset)
- Travel and Tourism (asset)
Work Type
- Full-time
Experience Level
- Entry Level
- Mid Level
Education Level
- Post-secondary education in Travel and Tourism, or related field (strong asset)
Benefits
- Work-life harmony
- Award-winning holistic wellness program
- Continuous learning
- Robust corporate curriculum
- Education reimbursement program
- Incredible rewards
- Travel incentives
- Product and service discounts
- Benefits
- Pension
- Best-in-class recognition program
About the Company
- CAA Club Group is passionate about keeping Members safe - whether they are on the road, at home, or travelling abroad.
- As a trusted Member-based organization, they provide products and services that are essential to Members’ safety and peace of mind.
- With over 2.6 million Members across Ontario and Manitoba, they advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection.
- Associates share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members.
- CAA Travel is a member of the CAA Club Group of Companies.
- CAA Club Group of Companies (CCG) is an award-winning, purpose-driven culture.
- CCG is committed to delivering an exceptional Associate experience.
Equal Opportunity
- We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation.
- CCG will provide accommodations to job applicants with disabilities throughout the recruitment process.
- If you require an accommodation, please notify us and we will work with you to meet your needs.