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About the Role
We are looking for a driven and self-motivated SOC Analyst to act as the main point of security escalation between team members with Integrated Global Services, branches, clients and vendors.
Responsibilities
- Actively participate in 24x7 operations of the Long View Security Operations Centre
- Monitor, identify and validate security events generated from Security Information Event Management (SIEM) tools
- Actively work in monitoring, event and incident management tools like Sentinel and ServiceNow
- Respond to critical business impacting situations and coordinate the efforts required to engage the proper resources to remediate the issue
- Coordinate major security incident situations and provide internal communications via email in a timely manor
- Provide general support for Security Information Event Management (SIEM) tool changes, tweaks, additions and updates within Sentinel and any additional tools leveraged by Long View
- Provide security guidance to team members across the organization how to best identify, contain and remediate security related incidents
- Understand complex issues across on-premise, public and private cloud solutions and articulate the impact to higher tier team members
- Follow and establish process documentation for receipt of security alerts for monitored devices, acknowledge the receipt of the event, opening and/or updating service desk tickets to track the handling of events to resolution and closure, assignment of the ticket to the appropriate owner
- Work with cloud technologies like Azure, AWS and Google Cloud Platform
- Fulfill reporting requests that can be pulled from Long View tools
Requirements
- 1+ years of professional experience in incident detection and response, malware analysis, or cyber forensics
- SC-200 certification
- Experience working with MS Defender
- Extensive experience evaluating, interpreting, and integrating relevant data sources for the purpose of merging network attack analyses with counterintelligence and law enforcement investigations
- Experience with various IT service management tools including performance monitoring and ITSM solutions
- Experience with Security Information Event Management platforms like Sentinel, Splunk and Sumo Logic
- Experience working with incident, problem, change and service requests that follow ITIL framework standards
- Experience provisioning new client services and working through customer onboarding tasks
- Proven ability to troubleshoot and resolve technical and procedural issues
- Strong verbal and written communication which will allow you to communicate effectively to customers in non-technical terms
- Ability to react quickly and professionally with a sense of urgency
- Ability and desire to work on an on-call rotation for 24-hour support
Skills
- IT Security
- Security Information Event Management (SIEM)
- Sentinel
- ServiceNow
- Azure
- AWS
- Google Cloud Platform
- MS Defender
- Splunk
- Sumo Logic
- ITIL framework
Location
- Calgary
- Edmonton
- Vancouver
- Toronto
Work Type
- 24x7 operations
- On-call rotation
Experience Level
- 1+ years of professional experience
- Intermediate level
Education Level
- SC-200 certification
- Security+
- Network+
- SSCP
- CCNA Security
- SC-900
Salary/Compensations
- $52,900 - $69,431 a year
- Expected salary range between $52,900 to $69,431 per annum.
Benefits
- Permanent staff positions
- Paid training
- Career life planning
- Relocation and travel opportunities
- RSP plan
About the Company
- Long View is one of North America’s most dynamic IT providers.
- We create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging.
- Our company’s core pillars are Integrity, Competence, Value, and Fun.
- 90% of Long View team members rated Long View as a good or great place to work!
- Long View’s mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people.
- We are fostering an inclusive environment through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias.
- We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.
Equal Opportunity
- Long View is an equal opportunity employer.
- If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know.