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About the Role

The Platform Content Specialist supports the back-end operations of the RSI web store, focusing on creating and maintaining SKUs, pricing, product configuration, and release data for digital products. This role involves collaborating with various departments across multiple studios to accurately configure, validate, and publish store content and game entitlements on schedule. It is a platform operations role with a significant data entry component, requiring thoroughness, efficiency, and attention to detail.

Responsibilities

Create and maintain store-side digital assets, including SKUs, pricing, and product configuration, for the RSI Platform using an in-house content management system.
Set up and review store promotional and release initiatives with stakeholders, from initial product configuration through launch.
Distribute digital products and other entitlements for Star Citizen players.
Liaise with multiple internal teams to ensure the success of Platform Operations projects.
Work with fellow specialists on shared tasks, including data validation, promotion launches, and emergent triage issues.
Assist with the authoring and auditing of highly detailed documentation on Platform processes.
Perform other duties and responsibilities assigned by Platform leadership that are reasonably consistent with the employee’s skills and experience.
Continuously develop an ever-increasing level of knowledge of the RSI Platform, Star Citizen, and Squadron 42.

Requirements

Working knowledge of JIRA and Confluence.
Proficiency with Microsoft Excel and other MS Office applications.
Relentless attention to detail, accuracy, and quality of work.
Strong time-management and organizational skills.
Excellent written and verbal communication.
Ability to prioritize, adapt, and successfully complete tasks in a rapidly changing environment.
Critical thinking and self-management skills, including the ability to work independently.
Willingness and capability to learn new software tools as the position requires.

Skills

JIRA
Confluence
Microsoft Excel
MS Office applications
Content management system
Data validation
Documentation
Time management
Organizational skills
Written communication
Verbal communication
Prioritization
Adaptability
Task completion
Critical thinking
Self-management
Independent work
Learning new software

Location

Bee Cave, TX

Work Type

Full-time
On-site

About the Company

Cloud Imperium Games (CIG) is one of the largest global independent studios, founded in 2012 by renowned game developer Chris Roberts, dedicated to delivering next-generation AAA games.
CIG prides itself in thinking outside the box, encouraging creativity and developing ground-breaking technology.
CIG believes in raising the bar for the gaming industry and the gaming community as a whole.
We are a crowdfunded company with a dedicated and enthusiastic community of backers.
We believe wholeheartedly in the value of exceptional diverse talent.

Equal Opportunity

CIG is a global company, staunchly committed to cultivating a culture and workplace that celebrates all backgrounds, lifestyles, and perspectives.
Together, we are creating a space where authentic recognition, appreciation, and understanding of the importance of diversity is fostered by everyone.
As an Equal Opportunity Employer, we strive to build a team that represents all walks of life, and we want every employee to bring all the things that make them unique to the work environment.
The universe is as vast and varied as the people in it, and it’s our differences that make it special.