Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Engineering Manager, AI Group role.

Rezi rewrites your resume against Fin's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Engineering Manager, AI Group posting at Fin — free, in seconds.

About the Role

We are hiring an Engineering Manager for our Product Workstreams in the AI Group. You will lead our Berlin-based product engineers in the AI Group and will be a key leader of our Berlin hub, helping it grow. You will also work across Fin's core capabilities, such as Skills, Personalisation, Procedures and Safety, and contribute directly to delivering new Fin products from inception. This is a hands-on EM role where you will lead a senior team of engineers and stay hands-on in the codebase.

Responsibilities

Lead and grow a high-performing engineering team based primarily in Berlin, with members across our European offices.
Incubate and deliver AI products from ideation through to success, leveraging backtests, evals and A/B tests to inform what ships.
Contribute directly to our production systems so you keep first-hand context.
Own operational health for your workstreams: SLOs, alarms, and proactive management of our most critical systems.
Plan, prioritise and deliver best-in-class AI products with your most senior engineers, ML Scientists, PMs and AI Designers.
Make AI-first the team default. Build shared skills, agents, and automations that raise the bar for the team’s output and ambition.
Hire and onboard great engineers, and help them build the Berlin office.

Requirements

Strong prior experience as an engineer, with recent hands-on technical contributions.
Strong technical judgement, and the ability to coach senior engineers through complex architecture and product trade-offs.
Strong product sense: you can weigh AI product opportunities and decide what matters most.
A data-driven approach: you use experiments and metrics to make decisions.
Strong ownership of production quality and reliability.
An adaptable leadership style for a group and environment that will grow fast and change shape.
Experience leading engineering teams that build and operate generative AI systems in production.
Experience with AI evaluation, backtesting or experiment design at scale.
Experience managing AI costs and how product choices affect it.
Experience in a hands-on EM role, or alternating between EM and IC roles.
Experience helping build or grow a new engineering site.

Location

Berlin

Work Type

Hybrid

Experience Level

Senior

Salary/Compensations

Competitive salary and equity in a fast-growing company.

Benefits

Competitive salary and equity in a fast-growing company.
A flexible, hybrid way of working from our Berlin location.
Regular compensation reviews—we reward great work.
Health, wellbeing and insurance benefits designed for our employees in Germany.
Family-friendly leave and support in line with local requirements and company policy.
Flexible time off so you can take a break when you need it.
A well-equipped Berlin office, including lunch and kitchen provisions.
A MacBook as standard, with flexibility to choose the equipment that helps you do your best work.

About the Company

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce.
Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration.
Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience.
Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life.
The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era?
Agentforce is the future of AI, and you are the future of Salesforce.

Equal Opportunity

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
What does that mean exactly? It means that at Salesforce, we believe in equality for all.
And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.
It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.