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About the Role
Join Alba Wheels Up International as a Traffic Coordinator to drive strategic initiatives, influence key decisions, and deliver measurable results in international logistics and customs compliance. This role is pivotal in shaping the company's future by leading daily transportation operations, communicating with carriers and clients, and ensuring the timely and accurate movement of goods.
Responsibilities
- Execute day-to-day traffic operations, including preparing and sending delivery orders to carriers.
- Communicate with trucking companies to confirm pickups and deliveries and resolve basic shipment issues.
- Maintain accurate documentation and upload proof of delivery and related receipts.
- Prepare billing packages and assist with invoicing tasks.
- Coordinate payment requests for carriers and service providers.
- Provide responsive customer service and ensure timely updates on shipment status.
- Take ownership of shipment scheduling, carrier coordination, and delivery tracking.
- Lead daily transportation operations.
- Communicate with carriers and clients.
- Ensure timely and accurate movement of goods.
Requirements
- High school diploma or equivalent; associate degree preferred.
- 1–2 years of experience in administrative or logistics support within a professional environment.
- Strong attention to detail and ability to maintain accuracy under tight deadlines.
- Excellent communication skills—clear, professional, and customer-focused.
- Ability to multitask and prioritize in a fast-paced setting.
- Proficiency in Microsoft Office and comfort with learning new systems.
- A proactive, dependable attitude and willingness to collaborate as part of a team.
Skills
- Attention to detail
- Accuracy
- Communication skills
- Customer service
- Multitasking
- Prioritization
- Microsoft Office proficiency
- Collaboration
Location
- Remote
Work Type
- Full-time
Experience Level
- 1-2 years
Education Level
- High school diploma or equivalent
- Associate degree preferred
Benefits
- Industry-leading health and wellness programs
- Financial planning resources
- Continuous learning opportunities
- Access to cutting-edge platforms and automation
- Medical
- Dental
- Vision
- Short-term Disability
- 401K Matching
- Advancement opportunities
About the Company
- Our mission is to ensure customer compliance with US Customs Regulations while coordinating efficient, timely movement of freight and information.
- Our values guide our decision-making and shape a culture of accountability, growth, and customer-centricity: Innovation, Collaboration, Integrity.
- We encourage creative problem-solving and continuous improvement in every department.
- Employees are empowered to propose new ideas, adopt emerging technologies, and challenge the status quo to drive operational excellence.
- Collaboration is at the heart of our success. Team members work cross-functionally, share knowledge openly, and support each other to achieve shared goals.
- Every role contributes to a culture of partnership and mutual respect.
- We pride ourselves on building a reputation of integrity, honesty and trust, while providing an unwavering focus on a high-quality customer experience for our clients.
- We utilize technology for shipment visibility and analytics while maintaining the personalized service that clients appreciate.
- This hybrid approach allows us to manage complex logistics efficiently while maintaining the responsiveness of a smaller, dedicated team.