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About the Role
This role involves collecting specimens, administering oral solutions, and managing patient and billing information. The position requires strong data entry and communication skills, with a focus on adhering to established procedures and maintaining accurate logs.
Responsibilities
- Collect specimens according to established procedures, including drug screens, biometric screening, and insurance exams.
- Administer oral solutions according to established training.
- Research test/client information and confirm/verify all written and electronic orders using lab technology systems, client contact, and approved tools.
- Navigate a computer and accurately enter data.
- Obtain identification, accurately enter billing information, and collect payments when required, following corporate policies.
- Process specimens, including labeling, centrifuging, aliquoting, freezing, and preparing for transport as required by test order.
- Perform non-patient facing duties such as inventory, stocking supplies, sanitizing, filing, answering phones, and using email.
- Read, understand, and comply with departmental policies, protocols, and procedures.
- Assist with the compilation and submission of statistics and data when required.
- Maintain all appropriate phlebotomy logs in a timely manner, such as maintenance and temperature logs.
- Complete online and in-person training courses timely.
Requirements
- High school diploma or equivalent.
- Medical assistant or paramedic training preferred.
- Phlebotomy certification preferred (required in California, Nevada, and Washington).
- One year phlebotomy experience preferred.
- Customer service experience in a retail or service environment preferred.
- Keyboard/data entry experience.
- Ability to effectively communicate in English.
Skills
- Data entry
- Communication
Location
- New York, NY
Work Type
- Full-time
- Onsite
Experience Level
- 1 year preferred
Education Level
- High school diploma or equivalent
- Medical training preferred
- Phlebotomy certification preferred
Salary/Compensations
- $24.00 - $25.70 / hour
Benefits
- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program Blueprint for Wellness®
- healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
About the Company
- Quest Diagnostics honors our service members and encourages veterans to apply.
Equal Opportunity
- Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.