Solutions Consultant II (Japan) at New Relic | JP | Rezi

Solutions Consultant II (Japan) at New Relic

Solutions Consultant II (Japan)

New Relic · JP

2 weeks ago

Solutions Consultant II (Japan)

New Relic · JP

18 days ago
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About the Role

New Relic is seeking a Solutions Consultant to deliver New Relic solutions to customers. This role is ideal for individuals with a passion for technical sales, including consultants, pre-sales engineers, or developers who frequently interact with customers. We offer comprehensive onboarding training and have a track record of successfully transitioning technically skilled engineers into Solutions Consultants.

Responsibilities

  • Deliver New Relic consulting knowledge to effectively communicate the value of New Relic solutions to customers.
  • Create customer presentations and build compelling customer proof-of-concept demos that clearly explain the value of New Relic solutions in relation to customer requirements.
  • Present at events, create technical documentation, and provide training to promote New Relic solutions.
  • Collaborate with New Relic Sales, Solution Consultants, and Technical Account Managers on sales opportunities.
  • Adhere to company core values: responsible, bold, authentic, passionate, and consistent.

Requirements

  • Minimum of 3 years of experience in roles such as Pre-sales Engineer, Technical Consultant/Architect, System Operations Administrator, or Software Developer, with customer-facing experience in projects or sales activities.
  • Interest in the latest technologies and a proactive approach to learning them.
  • Knowledge, experience, or interest in application/infrastructure operations, including operational monitoring and system administration design.
  • Experience with cloud platforms such as AWS, Azure, or Google Cloud.
  • Ability to read and write English at a level sufficient for communication with international team members via Slack or email.

Skills

  • Technical Sales
  • Consulting
  • Pre-sales Engineering
  • Customer Presentations
  • Proof-of-Concept Demos
  • Technical Documentation
  • Training Delivery
  • Collaboration
  • Cloud Platforms (AWS, Azure, Google Cloud)
  • Application/Infrastructure Operations
  • Operational Monitoring
  • System Administration Design
  • SaaS Solutions
  • Sales Cycle Understanding
  • IT Infrastructure
  • Software Architecture
  • Real-time Solutions

Location

  • Global

Work Type

  • Office-based
  • Remote
  • Hybrid

Experience Level

  • 3+ years

Benefits

  • Flexible workforce model

About the Company

  • New Relic is a global team of innovators and pioneers dedicated to shaping the future of observability.
  • We build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems.
  • We are expanding our global footprint and seeking passionate individuals to join our mission.
  • Our goal is to help the world's best companies optimize their digital applications.

Equal Opportunity

  • Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day.
  • We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones.
  • Their experiences and perspectives inspire us to make our products and company the best they can be.
  • We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
  • Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.