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About the Role

As a UX designer, you will craft experiences that help Tesco's diverse colleague and supplier base work better. You will discover new opportunities and create intuitive solutions to improve the colleague and supplier experience across various platforms and technologies.

Responsibilities

Craft large and small projects from start to finish, redefining complicated experiences into simple and intuitive solutions.
Be involved in all UX process activities including discovery, design sprints, sketching, wire-framing, low-fidelity prototyping, and service/customer mapping.
Work in partnership with Product Managers to understand and define customer problems and to build testable hypotheses that improve the customer experience.
Champion human-centered design inside and outside of your team.
Work within and across agile squads to design, develop and improve the customer experience across our digital products.
Partner with UX researchers to help your team develop empathy for our customers, including those with a disability, and advocate for their needs, validating designs via A/B testing, un-moderated, usability testing and more.
Use quantitative data and partner with the analytics team to help advise your work.
Work closely with multidisciplinary teams, finding new opportunities for improvements.
Work closely with different teams including UI designers, researchers, engineers, UX writers, service designers, product managers, data analysts, and business collaborators to explore, build, and deliver designs.
Help facilitate partner (business and user) workshops, run appropriate conceptualisation and participatory design sessions.
Produce design executions that use inclusive design principles and align with W3C accessibility guidelines.
Deliver valuable, high-quality and consistent work without sacrificing speed by using our Digital Design System and its standardised foundations, components, and patterns.
Collaborate with the Design System team to help evolve the Design System based on user needs.
Assist other fields in recognizing the value design can add to a project to develop outstanding products.
Provide feedback to other designers to help strengthen your team and Tesco as a whole.
Help your team mates build experience, strong decision-making skills, and compassion for our customers.
Work with the Design Manager to cultivate a positive, supportive, and inclusive team culture.

Requirements

A strong portfolio of delivered design work demonstrating expertise across web, responsive and native apps.
Experience in high-profile design projects in a commercial environment.
Passion for solving product problems while balancing all facets of a user experience, including strategy and research, information architecture, interaction design and accessibility.
A good understanding of the end-to-end iterative design process including how to develop and use design research, journey mapping, wire-framing, prototyping, and user testing to achieve human-centred design solutions.
Proficiency with the latest versions of Figma, Sketch, Marvel, Miro, Axure or similar.
The ability to use both quant and qual insight to advise decision-making.
Experience at carrying out or participating in customer research, including interviews, observation and usability testing.
Proficiency in interaction design for web (desktop and mobile) and native applications.
Experience of designing with accessibility in mind and meeting WCAG 2.1 level AA.
Experience collaborating closely with multiple fields including product and engineering.
Strong written and verbal communication skills, and the ability to present skills to all levels of seniority and subject area experts within the organisation.
The ability to coach, mentor and set standards for ways of working for more junior team members.
Previous experience in the retail sector is an advantage.

Skills

UX design
Discovery
Design sprints
Sketching
Wire-framing
Low-fidelity prototyping
Service mapping
Customer mapping
Human-centered design
Agile methodologies
UX research
A/B testing
Usability testing
Quantitative data analysis
Qualitative data analysis
Inclusive design principles
W3C accessibility guidelines
Digital Design System
Figma
Sketch
Marvel
Miro
Axure
Interaction design
Web design
Responsive design
Native app design
WCAG 2.1 AA
Product management collaboration
Engineering collaboration
Communication skills
Mentoring

Location

London

Work Type

Full-Time
Hybrid

Experience Level

Mid-level

Salary/Compensations

Annual bonus scheme of up to 20% of base salary.

Benefits

Holiday starting at 25 days plus a personal day (plus Bank holidays).
Private medical insurance.
26 weeks maternity and adoption leave (12 months service required at the qualifying date) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay.
6 weeks fully paid paternity leave.
Free 24/7 virtual GP service.
Employee Assistance Programme (EAP) for you and your family.
Free access to a range of experts to support your mental wellbeing.

About the Company

Tesco is a supermarket, technology company, and mobile network operator.
Colleagues work with the goal of making every day a little better for customers, colleagues, and communities worldwide.
Tesco champions a balance that lets employees thrive both in and out of work.
Tesco is an accredited Disability Confident Leader, committed to providing a fully inclusive and accessible recruitment process.

Equal Opportunity

We're proud to be an accredited Disability Confident Leader, where everyone’s welcome.
That’s why we commit to providing a fully inclusive and accessible recruitment process.
If you need support with your application, click here for more information.
And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.