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About the Role
Join State Street Alternatives, a leading provider of fund accounting, administration, and risk services to alternative investment fund managers. This role is crucial for managing front-, middle-, and back-office operations, offering a significant opportunity to make an impact in the financial services industry from day one.
Responsibilities
- Manage the fund of funds trade document management process, audit support, and client service.
- Participate in client-facing and internal projects.
- Oversee day-to-day team management, allocate resources, and address personnel issues.
- Deliver high-quality client service and ensure appropriate KPIs are in place.
- Review and assist staff with month-end fund of funds trading, trade packages, and related queries, audits, and financial reports.
- Assist in managing and developing client relationships for Registration Services.
- Manage client inquiries and serve as an escalation point.
- Lead onboarding, conversions, and client change activities, ensuring successful implementation and managing expectations.
- Participate in client meetings, presentations, and conferences.
- Produce and review functional team KPIs and act as an escalation point for operational issues, providing technical expertise.
- Track outstanding queries and issues, prioritize effectively, and ensure timely resolution.
- Ensure all activities comply with internal standards, policies, and procedures.
- Create continuous improvement forums for identifying and recommending opportunities.
- Deliver key messages effectively to ensure understanding and staff engagement.
- Develop, engage, and retain an industry-leading workforce.
- Promote a collaborative environment, foster change and innovation, and maintain a positive attitude towards business changes.
- Build and maintain positive working relationships with colleagues globally.
- Prepare and assist with internal reporting activities (risk/compliance, etc.).
- Exercise discretion and judgment in identifying process improvements and driving project work for efficiencies.
- Ensure self and team anticipate, monitor, manage, and report all risk and compliance issues, breaches, and suspicious activities.
- Act in accordance with Risk Excellence and ethical behavior.
- Perform other duties as required.
Requirements
- Proficient with a Bachelor’s degree with a focus in a related field preferred.
- 4-6 years of related experience in transfer agency, fund of funds, or fund accounting.
- Proficient in email management.
- Knowledge of Private Equity funds is an asset.
- Exposure to hedge fund audits, Fund of Funds trading process, pricing, corporate action, cash/position reconciliations, side-pockets, and fee calculation.
- Knowledge of Fund of Funds trading documents such as subscription document, redemption document, and transfers forms is an advantage.
- Strong fund of funds trading documents knowledge is a plus, especially subscription, redemptions, transfers, proxy, and corporate action.
- Strong understanding of Transfer Agency, Custody, and Regulatory background within the Funds Industry.
Skills
- Email management
- Private Equity funds knowledge
- Hedge Fund Products knowledge
- Fund of Hedge Funds knowledge
- Hedge fund audits exposure
- Fund of Funds trading process knowledge
- Pricing knowledge
- Corporate action knowledge
- Cash/position reconciliations knowledge
- Side-pockets knowledge
- Fee calculation knowledge
- Fund of Funds trading documents knowledge
- Subscription document knowledge
- Redemption document knowledge
- Transfers forms knowledge
- Transfer Agency understanding
- Custody understanding
- Regulatory background understanding
Location
- Primary location specified
Work Type
- Full-time
Experience Level
- 4-6 years
Education Level
- Bachelor's degree
Salary/Compensations
- $67,000 - $109,750 Annual
Benefits
- Competitive and comprehensive benefits packages
- Generous medical care
- Insurance plans
- Savings plans
- Flexible Work Program
- Development programs
- Educational support
- Inclusive development opportunities
- Flexible work-life support
- Paid volunteer days
- Vibrant employee networks
About the Company
- State Street is one of the largest custodian banks, asset managers, and asset intelligence companies in the world.
- We are making our mark on the financial services industry through technology and product innovation.
- For over two centuries, we have helped clients safeguard and steward investments.
- We provide investment servicing, data & analytics, investment research & trading, and investment management to institutional clients.
- We strive to create a great work environment where employees feel valued and empowered.
- We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential.
- We are an essential partner in our shared success.
Equal Opportunity
- State Street is an equal opportunity and affirmative action employer.
- As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.