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About the Role
Seeking a highly experienced Errors & Omissions (E&O) Specialist to support the placement and servicing of E&O business, ensuring client needs are met with exceptional service standards. The role focuses on maintaining strong client relationships, securing client retention at renewal, and identifying opportunities for business growth. Leverage technical expertise and market knowledge to deliver effective risk solutions and drive successful outcomes.
Responsibilities
- Assist and manage brokers with renewals and new business opportunities and place risk independently if required.
- Prepare formal quotes and issue without the need for checking unless complex.
- Accurately prepare complex MRC documentation, identify required changes, and submit for checking prior to order.
- Review and improve wordings without prompting.
- Review regulatory requirements and ensure compliance for multiple territories and countries.
- Prepare supporting documentation such as spreadsheets to track complex placements.
- Ensure premiums and taxes are accurate.
- Work with finance to ensure premiums are received and paid.
- Load placements onto PPL.
- Tailor solutions for clients and producers.
- Manage allocated account list.
- Maintain files and systems in accordance with Price Forbes guidelines.
- Check quotes for other members of the team.
- Identify potential issues on a placement before they become an issue.
- Mentor junior members of the team with regular meetings.
- Communicate with producers/insureds/underwriters where required instead of the broker.
- Pre-bind check MRC’s to identify any required or suggested changes, showing attention to detail and identifying potential problems with coverage.
- Check and sign binders and certificates.
- Manage the operations for the respective product line alongside other senior colleagues and work in conjunction with Executive Director.
- Take the lead on new projects and initiatives.
- Work in conjunction with the Exec Director to create a positive working environment for all and to drive initiatives.
- Identify and address any potential problems and set a professional tone for the team.
Requirements
- Substantial experience in Professional Liability/E&O required, preferably in the lawyers/architects/engineering classes.
- Knowledge of the wider London, US and international E&O environment, developments and make up.
- Strong computer skills (Word/Excel/Broking Systems/PPL).
- Approachable and helpful to others.
- Strong verbal and written communications skills.
- Understanding of insurance regulatory environment for multiple countries.
- Show insurance expertise and knowledge in their department.
- Ability to multi-task and manage a number of clients & projects at one time.
- Organisational and time management skills.
- Ability and willingness for continuous learning and training.
- Desire and ability to help others with any questions or development.
- Show they are proactive and dedicated in delivery of excellent client customer service.
- Manage others that need more complex mentoring.
- Expert product knowledge in their department and able to impart this to others.
- If you’re excited about this role, but your experience doesn’t perfectly match what we are looking for, please apply anyway.
Skills
- Errors & Omissions (E&O)
- Professional Liability
- Word
- Excel
- Broking Systems
- PPL
- Verbal communication
- Written communication
- Multi-tasking
- Time management
- Continuous learning
- Client customer service
Location
- London
Work Type
- Hybrid
- Full time
- Permanent
Experience Level
- Senior
- Highly experienced
Salary/Compensations
- Competitive salary
Benefits
- Apprenticeships
- Study support
- Participation in our annual Spotlight Awards
- Community Trust
- Sports Teams
- Office socials
- Events
- Wellbeing programs
- Fantastic discounts across many big-name businesses
- Employer pension contribution of 10%
- Good work life balance
- Life Assurance at X4 of your base salary
- Group Income Protection
- Generous Annual Leave entitlement
- Private Medical Insurance
- Group annual bonus scheme
About the Company
- At Price Forbes, we provide much more than just a workplace.
- We are dedicated to fostering skill development and knowledge within a team that is passionate about their work, values their Employees, and truly celebrates diversity.
- Working at Price Forbes means you’ll be part of The Ardonagh Group.
- We are proud of our innovative environment offering many opportunities for growth across the wider group.
- Employees regularly move between our united teams, and we encourage you to make your role your own.
- Our offices are lively and exciting places to be, but we understand that life needs flexibility, and offer a genuinely flexible approach to working.
- If you are looking to join a thriving, energetic business with exciting plans, this role could be an ideal fit for you.
Equal Opportunity
- We are an equal opportunities Employer, dedicated to creating a diverse, inclusive, and authentic workplace where everyone can thrive, bring their whole self to work, and reach their full potential.
- We truly value the diversity of our teams and as a Group, we are committed to supporting and welcoming individuals from all backgrounds, as we appreciate every perspective is a significant part of our success.
- Should you require any reasonable adjustment throughout the recruitment process, please do not hesitate to let a member of the Talent team know.