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About the Role
LumApps is seeking an experienced Product Director to lead the Communication & Collaboration (C&C) product tribe. This critical role involves shaping the vision and strategy for core platform features, driving roadmap execution, and ensuring the delivery of customer and business value. You will translate strategy into action, mentor product managers, and represent customer needs.
Responsibilities
- Define and maintain a strategic, data-informed tribe roadmap aligned to company objectives, customer needs, and market trends.
- Ensure alignment of team-level roadmaps, sequence bets, and manage interdependencies.
- Act as the subject-matter expert for key buyer personas and engage customers, prospects, and GTM teams.
- Institutionalize discovery, experimentation, and evidence-based decision-making.
- Mentor and develop product managers, raising the bar on decision quality and prioritization.
- Define, track, and communicate KPIs/OKRs for the domain and share progress.
- Partner with Engineering, Design, Data, Sales, CS, Marketing, and PX to resolve conflicts and keep delivery unblocked.
- Drive the Agentification of core Communication & Collaboration workflows using AI for content creation, scoring, and rewriting.
Requirements
- Proven experience as a Product Director or Head of Product, leading multiple teams in a B2B SaaS environment.
- Strong balance of strategic vision and execution ability.
- Demonstrated success in scaling product organizations, with multi-year experience managing PMs and influencing across functions.
- Deep customer empathy and ability to act as a trusted expert for buyer personas and customer needs.
- Excellent stakeholder management and communication skills.
- Track record of driving measurable product adoption, usage, and satisfaction outcomes.
- Strong understanding of go-to-market collaboration with Sales, CS, and Marketing.
- Familiarity with modern product discovery frameworks.
- Experience and strong understanding of Internal Communication, Knowledge Management, and Real-Time Collaboration domains.
- Professional proficiency in English (C1 or equivalent).
- Proven experience launching AI-powered features and understanding of underlying infrastructure.
Skills
- Product Strategy
- Roadmap Execution
- Customer Empathy
- Stakeholder Management
- Communication
- Product Adoption
- Usage Metrics
- Satisfaction Metrics
- Go-to-Market Collaboration
- Product Discovery Frameworks
- Internal Communication
- Knowledge Management
- Real-Time Collaboration
- AI Feature Launch
- AI Infrastructure
Location
- Lyon
- Paris
- Sophia Antipolis
- Zurich
- Krakow
Work Type
- Hybrid
Experience Level
- Experienced
Benefits
- Hybrid work model (2 days in office, 3 days remote)
- RTT days (~10 extra days off per year)
- Meal vouchers (SWILE)
- Free snacks & coffee
- Yoga classes
- Supportive parental leave and family moments
- Health insurance (ALAN) – 60% covered
- Full life & disability cover
- Afterworks, team celebrations & seasonal parties
- French & English lessons
- Professional development
- Access to Leeto CSE
About the Company
- LumApps is an AI-powered Employee Hub supporting companies in their digital transformation of communication, collaboration, and engagement.
- The platform is a proven leader in the market, deployed by Fortune 500 clients globally.
- LumApps is recognized as a leader in Gartner's Magic Quadrant for Intranet Packaged Solutions and Forrester Wave.
- The company is part of the French Tech Next40/120 program.
- In 2025, LumApps partnered with Beekeeper to expand its reach to frontline employees.
- LumApps' mission is to make people feel they belong and have a purpose, creating an environment where employees are engaged and work towards common goals.
- Over 700 companies trust LumApps to improve productivity, transform employees into ambassadors, enhance connection to information, reduce turnover, accelerate onboarding, and improve customer experiences.
- LumApps has over 600 employees across 11 offices worldwide.
- The company is undergoing an ambitious growth phase with its new shareholder Bridgepoint to become the clear market leader.
- Core values include: 'be bold, do amazing things', 'say what you mean, do what you say', 'one team, same mission', 'always be evolving'.
Equal Opportunity
- We aim to celebrate diversity and are committed to creating an inclusive environment for all employees.
- We encourage applications from candidates of all backgrounds, identities, and experiences.