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About the Role
Snowflake is seeking an EMEA Solution Engineering Manager to lead a team focused on the Observability domain. This role involves coaching a pre-sales team, partnering with Sales leadership, and assisting EMEA customers in adopting the Snowflake AI Data Cloud for analyzing observability data.
Responsibilities
- Lead, hire, and develop a team of Solution Engineers supporting EMEA observability opportunities, setting a high bar for technical pre-sales excellence.
- Partner with Regional Sales Directors to build and execute territory strategy, aligning technical resources to the highest-value opportunities.
- Coach your team to deliver compelling demonstrations and proofs of concept that showcase Snowflake's ability to ingest, store, and query high-volume observability data such as logs, metrics, and traces.
- Guide customers in migrating observability workloads onto the Snowflake AI Data Cloud, using Snowpark, Streamlit, and Cortex for advanced analytics on telemetry data.
- Serve as an escalation point for complex technical discovery, architecture design, and competitive positioning against legacy observability platforms.
- Collaborate with Product and Engineering teams to channel field feedback into the Snowflake observability roadmap.
- Represent Snowflake at EMEA field events, executive briefings, and industry conferences as a trusted technical leader.
Requirements
- 8+ years of experience in solution engineering, sales engineering, or technical pre-sales, with experience in data platforms, cloud, or observability technologies.
- 2+ years of experience leading or mentoring technical teams in a pre-sales or customer-facing capacity.
- Strong understanding of observability concepts, including logs, metrics, traces, and the modern monitoring landscape.
- Hands-on experience with cloud data platforms and SQL, with the ability to speak credibly to both practitioners and executives.
- Experience selling or implementing technical solutions to enterprise customers across EMEA.
- Excellent communication and stakeholder management skills, with fluency in English.
- Ability to travel across the EMEA region as needed.
Skills
- Data platforms
- Cloud technologies
- Observability technologies
- Logs
- Metrics
- Traces
- Modern monitoring landscape
- Cloud data platforms
- SQL
- Enterprise customer solutions
- English fluency
- Snowflake AI Data Cloud
- Snowpark
- Streamlit
- Cortex
- Datadog
- Splunk
- Grafana
- Elastic
- Telemetry data migration
- Machine data workload migration
Location
- EMEA
Work Type
- Full-time
Experience Level
- 8+ years of experience in solution engineering, sales engineering, or technical pre-sales
- 2+ years of experience leading or mentoring technical teams
About the Company
- Snowflake is powering the era of the agentic enterprise.
- Snowflake is about empowering enterprises to achieve their full potential, and people too.
- With a culture that's all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology and careers to the next level.
- Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth.
- We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.