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About the Role
As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships. You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
Responsibilities
- Help to build and maintain strategic relationships with key stakeholders in customer or partner organizations to deliver or manage quality technical solutions and services.
- Verify the functionality of a developer product feature and provide meaningful feedback to product/engineering teams that result in improvements to the developer experience.
- Create product requirement documents (PRDs) to record product specifications, validate PRDs to ensure customer/partner and internal needs are met, with limited guidance.
- Help scale existing or create repeatable solutions (e.g., best practices recommendations, tutorials, blog articles, sample code) and ensure effective documentation of repeatable solutions with minimal guidance.
- Help write solution code in collaboration with internal or external developers/users/partners/clients/stakeholders (as needed).
Requirements
- Bachelor’s degree or equivalent practical experience.
- 3 years of experience troubleshooting technical issues for internal/external partners or customers.
- Experience in either system design or reading code (e.g., Java, C++, Python).
Skills
- System design
- Reading code
- Java
- C++
- Python
- Data analysis
- SQL
- MySQL
- Cloud computing platforms
- Google Cloud Platform
Experience Level
- 3 years of experience troubleshooting technical issues for internal/external partners or customers.
- 5 years of experience managing projects and working with analytics, software coding, or customer-side web technologies.
- 5 years of experience with data analysis and SQL/MySQL.
- 5 years of experience in a customer-facing role.
- 5 years of experience in operations management (i.e. process improvement, operational reviews, optimizing workflows, etc).
Education Level
- Bachelor’s degree or equivalent practical experience.
- Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.
About the Company
- Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.