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About the Role
As a Commodities & Logistics Coordinator, you will drive innovative solutions for a sustainable future, working alongside communities and caring for the environment. This role is crucial in helping the world take better care of its resources.
Responsibilities
- Organize the sale and purchasing of secondary commodities and products from Veolia facilities across the UK.
- Administer sales activity accurately and on time, ensuring all transactions and communications are processed within required timescales.
- Coordinate domestic and overseas logistics, including planning and managing export shipments for timely, compliant despatch.
- Liaise with Veolia sites and external customers to manage stock control, service requests, and operational queries.
- Source and coordinate transport subcontractors to minimize unexpected charges.
- Track customer service and communication, resolving issues quickly and maintaining a professional service.
- Resolve invoice disputes and queries for suppliers and customers, escalating where necessary.
- Ensure customers have the correct information and documentation for duty of care, waste compliance, and export procedures.
- Support the wider commodities and logistics function, including providing cover for other coordinators.
- Produce ad hoc management information and contribute to monthly KPI reporting.
Requirements
- Degree qualified or equivalent.
- Previous logistics and office experience with regular customer contact.
- Strong organizational and time-management skills.
- Ability to manage multiple priorities and maintain excellent attention to detail.
- Confident communicator with strong customer service skills.
- Ability to build effective working relationships with internal stakeholders and external customers.
- Dynamic and resilient, comfortable working at pace and under pressure.
- Ability to maintain a disciplined and professional approach.
- Able to work collaboratively as part of a team.
- Able to take sole responsibility for specific customers and/or Veolia facilities.
- IT proficient, including intermediate capability in Google Sheets.
- Confidence working with systems for stock control and reporting.
- Good understanding of compliance expectations.
- Ability to follow standard processes and work in line with duty of care and regulatory requirements.
Skills
- Logistics
- Office administration
- Customer service
- Organizational skills
- Time-management
- Attention to detail
- Communication
- Relationship building
- Working under pressure
- Teamwork
- Google Sheets
- Stock control systems
- Reporting systems
- Compliance management
- Waste management (desirable)
- Recycling (desirable)
- Negotiation (desirable)
- Language skills (desirable)
Location
- London, N1 9JY
Work Type
- 40 hours per week
Education Level
- Degree qualified or equivalent
Salary/Compensations
- Competitive
Benefits
- 25 days of annual leave plus bank holidays
- Access to company/people’s pension scheme
- Discounts on groceries and from well-known retailers
- Access to resources for physical, mental, and financial health
- 24-hour access to a virtual GP, 365 days a year, for you and family members
- One paid day of leave per year to volunteer
- Ongoing training and development opportunities
About the Company
- Veolia is committed to helping the world take better care of its resources and become a better place for everyone.
- Named one of The Sunday Times Best Places to Work for three consecutive years (2023, 2024, 2025).
- Committed to transforming the environment and what it means to have a rewarding, purposeful career.
Equal Opportunity
- Proud Disability Confident Employer.
- Will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme and meet the minimum criteria.
- Committed to ensuring fair treatment without discrimination.
- Aiming to create a diverse and inclusive workplace where everyone can thrive.