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About the Role

Thales is seeking a UX leader to define and own the UX strategy, design principles, and roadmap for the NexGen scope delivered from Singapore. This role involves leading, mentoring, and reviewing the work of UX/UI designers, acting as the design authority for UX decisions, and ensuring alignment with system architecture and the Thales LAS France solution team.

Responsibilities

Define and own the UX strategy, design principles and UX roadmap for the NexGen scope delivered from Singapore.
Lead, mentor and review the work of UX/UI designers, assigning work, setting quality standards, and growing local UX capability.
Act as the design authority for UX decisions within the delegated scope.
Plan and lead UX elicitation with operational users and the customer.
Turn findings into artefacts such as personas, user journeys, task flows, scenarios, and information architecture.
Write verifiable UX requirements including usability, workload, task-time, error-tolerance, alerting and accessibility criteria.
Ensure UX requirements are held in the programme's requirements tool and traced to system requirements, designs and verification evidence.
Work with systems engineering and safety and human factors specialists to reflect HMI-related requirements and safety mitigations in the design.
Lead design work in Figma or equivalent, creating wireframes, high-fidelity screens, interaction specifications, and interactive prototypes.
Set the team's Figma practices for file and project structure, naming, versioning, component usage, and developer handoff.
Use prototypes to validate concepts with users before build and align teams on intended behaviour.
Own the design system for the solution, including foundations, components, patterns, and governance rules.
Define the design system for operational conditions and include accessibility standards.
Work with front-end engineering to keep design tokens and components consistent between Figma and code.
Integrate UX into the SAFe cadence, contributing to PI Planning and sequencing UX work.
Prioritize UX work with Product Owners and the Release Train Engineer.
Present UX progress at System Demos and Inspect & Adapt events.
Define UX Definition-of-Ready and Definition-of-Done criteria with agile teams.
Review built features against the design before acceptance.
Plan and run usability evaluations and track findings to closure.
Own UX deliverables against the project schedule and contract milestones.
Estimate UX effort, identify UX risks and dependencies, and report status.
Follow Thales processes and practices and contribute to their improvement.

Requirements

Bachelor's degree in interaction design, human-computer interaction, human factors, industrial or visual design, computer science or a related discipline.
A portfolio is required, showing the problem, research, design decisions, and outcome.
Typically 8+ years in UX/UI design, including at least 2–3 years leading designers or leading UX on a multi-team product or project.
Expert, hands-on Figma or equivalent skills: components and variants, auto layout, variables and modes, interactive prototyping, team libraries, and developer handoff through Dev Mode.
Proven experience eliciting UX requirements directly from users and stakeholders, and turning them into verifiable requirements and design artefacts.
Has built or governed a design system used by several teams, including components, tokens, documentation and a contribution model.
Has worked in agile teams and in a SAFe (or similar scaled agile) environment, including PI Planning and working with Product Management and Product Owners.
Project delivery experience: has delivered UX work to a fixed scope, schedule and customer acceptance.
Experience planning and running usability tests, and using the results to change the design.
Ability to explain and defend design decisions to engineers, customers and senior stakeholders using evidence.
Demonstrated experience in multi-cultural and multi-disciplinary teams.
Good communication skills in English.
Experience designing for complex, data-dense or mission-critical systems, such as air traffic management, aviation, defence, control rooms, transport or healthcare.
Knowledge of human factors and human-centred design standards (e.g. ISO 9241-210 human-centred design, ISO 9241-110 interaction principles).
Experience with requirements management tools (e.g. DOORS, Polarion, Jama Connect) and with tracing UX requirements to verification.
Familiarity with front-end technologies (HTML, CSS, a component framework) and design token workflows.
SAFe certification (e.g. SAFe for Teams or SAFe POPM).
Leads by example, and develops and mentors designers.
User-focused, and makes decisions on evidence.
Possesses learning agility, flexibility and pro-activity.
Comfortable with agile teamwork and user engagement.

Skills

UX strategy
UX roadmap
UX/UI design
Interaction design
Visual design
UX requirements elicitation
Personas
User journeys
Task flows
Scenarios
Information architecture
Usability requirements
Workload requirements
Task-time requirements
Error-tolerance requirements
Alerting requirements
Accessibility criteria
Figma
Wireframing
High-fidelity screens
Interaction specifications
Interactive prototyping
Design system management
Component development
Pattern design
Usage guidance
Governance rules
Design tokens
SAFe
PI Planning
Agile methodologies
Usability evaluations
Formative tests
Heuristic reviews
Scenario-based walkthroughs
Project scheduling
Risk management
Human factors
Human-centred design
Requirements management tools
Front-end technologies
HTML
CSS
Component frameworks
Communication skills

Location

Singapore, Singapore

Work Type

Full-time

Experience Level

8+ years in UX/UI design
2-3 years leading designers or UX on a multi-team product/project

Education Level

Bachelor's degree

About the Company

Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges.
Operating at the forefront of aerospace and space, cybersecurity and digital identity, Thales is driven by a mission to build a future we can all trust.
In Singapore, Thales has been a trusted partner since 1973, delivering cutting-edge solutions across aerospace, defence and security, and digital identity and cybersecurity sectors.
Thales is committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do.
Thales aims to empower employees to bring their best selves, thrive in a supportive culture, and love the work they do.
Thales is reimagining technology to create solutions that make a difference – for a safer, greener, and more inclusive world.