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About the Role
As a Manager of Quality Assurance on VALORANT, you will lead quality strategy and people across some of VALORANT’s most technically complex and cross-cutting domains. You will manage quality owners responsible for a variety of areas within the game and your primary focus will be on the Game Engine, Technical Art, and Release Engineering that power VALORANT. You will be accountable for defining and executing a comprehensive test strategy that supports multiple cross-functional development teams, while shaping and promoting the vision of quality assurance across Riot—so that, “Gamers worldwide know that every experience they have with Riot will be a quality experience.” You will also ensure the execution of all test coverage within your product space, including playtest activities, manage testing, telemetry, defect data and report regularly on product quality. You will mentor your reports on the testing activities needed to support production within the teams you support. You will report into Riot Sydney Studio Leadership for VALORANT.
Responsibilities
- Lead and manage QA professionals working across multiple teams and areas of VALORANT, with a specific focus on Foundations.
- Hold teams accountable for upholding quality and player impact as an essential factor in decision-making.
- Partner with other craft leaders to influence craft and product decisions through quality insights and risk analysis.
- Assesses quality, risk, and complexity, and communicates clear mitigations and priorities to development teams and leadership.
- Coaches and supports direct reports through complex quality challenges, representing their plans and needs with initiative leadership.
- Partners with other disciplines to improve development workflows and define quality bars or targets that align with initiative goals.
- Monitors quality health and defect trends, maintaining data-driven reporting and continuous improvement systems that inform decision-making.
- Drives quality feature planning and executes testing coverage plans with teams.
Requirements
- 5+ years Quality Assurance Experience, with experience in a leadership role.
- Performance test tooling and automation.
- Experience creating test strategies for products.
- Experience with test design, planning and control.
- Experience with product development pipelines and workflows.
- Experience managing performance of embedded QA professionals.
- Experience working with remote testing teams.
- Experience establishing quality metrics that influence strategy and drive change.
Skills
- Game Engine quality
- Software release and deployment pipeline quality
- Agile work systems
- Game as a Service (GaaS) delivery
- Playstation 5 testing
- Xbox Series S/X testing
- ISTQB Foundation Level
- ISTQB Agile Tester or ICP-TST
- ISTQB Expert Level
- ISTQB Advanced Test Manager
Location
- Sydney
Work Type
- Flexible work schedules
Experience Level
- 5+ years Quality Assurance Experience
- Leadership role experience
Education Level
- ISTQB Foundation Level
- ISTQB Agile Tester or ICP-TST
- ISTQB Expert Level
- ISTQB Advanced Test Manager
Benefits
- Open paid time off policy
- Paid parental leave
- Flexible work schedules
- Co-op gaming areas
- Play fund
- Snacks
- Medical Insurance
- Employee Assistance Program
- Wellness fund
- Donation matching
- Learning and Development opportunities
About the Company
- At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday.