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About the Role

Lead campus and multi-site operations across a diversified portfolio in Japan and South Korea. Work with Apple business functions and customers at all levels, including management reporting.

Responsibilities

Lead campus and multi-site operations across a diversified portfolio in Japan and South Korea.
Work with Apple business functions and customers at all levels, including management reporting.
Manage vendor performance and measure results.
Lead dispersed internal and external teams.
Manage complex change initiatives.
Oversee office design, construction, and project management.
Execute project planning, execution, and management processes.
Utilize relevant Facility Management software.
Travel throughout North Asia as required.
Join global Places team calls that may take place late at night or early in the morning.

Requirements

7+ years in Facility Management within a multi-national environment.
Experience with Integrated Facility Management (IFM) contracts.
Understanding of both large and small sites.
Strong contract negotiation and structuring experience.
Strong problem-solving and negotiation skills.
Vendor management and performance measurement skills.
Strong process orientation, individual accountability, and area-specific execution skills.
Excellent communication and presentation skills at all levels.
Ability to evangelize, communicate, and collaborate well.
Ability to connect and lead dispersed internal/external teams.
Self-starter and capable individual or team contributor.
Experience leading complex Change Management is an advantage.
Excellent verbal and written English.
Fluency in verbal and written Japanese.
Passionate about customer service and end-user experience.
Professional manner and presentation.
Highly motivated self-starter committed to providing best-in-class IFM services.
Knowledge of office design, construction, and project management.
Knowledge of MEP design, technical terms, and the latest design practices.
Advanced skills in project planning, execution, and management processes.
Understanding of EH&S standard methodology.
Relevant Facility Management software knowledge is an advantage.
Ability to travel throughout North Asia as required.
Ability to join global Places team calls that may take place late at night or early in the morning.

Skills

Facility Management
Integrated Facility Management (IFM)
Contract Negotiation
Contract Structuring
Problem-Solving
Negotiation
Vendor Management
Performance Measurement
Process Orientation
Individual Accountability
Area-Specific Execution
Communication
Presentation
Collaboration
Change Management
Project Planning
Project Execution
Project Management
MEP Design
EH&S Standard Methodology
TRIRIGA
Tableau
Visio

Location

North Asia
Japan
South Korea

Work Type

Full-time

Experience Level

7+ years

Education Level

Degree qualified in related field (e.g., Facility Management/ Engineering/ Business)
IFMA certification desirable but not required

About the Company

Diverse collection of thinkers and doers, continually reimagining products, systems, and practices.
Deeply reciprocal place where people in different roles and teams work together to make each other’s ideas stronger.
Passionate about innovation that applies to practices, strengthening dedication to leave the world better than found.