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About the Role
This position is for a Service Sales role (Solutions & Services Executive) focused on driving business expansion in the commercial sector. We are seeking individuals who can proactively expand business as a professional services salesperson for key accounts.
Responsibilities
- Achieve quarterly and annual sales and profit targets.
- Identify opportunities, propose, and close deals for advanced services including DaaS, Configuration, Deploy, DWS Managed, Project Oriented, Sustainability Service, Hybrid cloud, and True scale IaaS.
- Hand over to delivery organizations and partners, and ensure complete service delivery to customers.
- Build strong relationships with stakeholders at Lenovo Japan, account sales, and business partners.
- Understand customer requirements, coordinate with relevant departments, and create proposals that exceed customer expectations.
- Individually assess large deals and manage customer sales with ownership.
- Provide sales tools based on opportunity analysis and support Lenovo Japan's sales efforts.
- Quickly resolve escalated customer issues.
- Take initiative and implement actions to achieve sales targets when they are not met.
- Maintain and improve customer satisfaction through service delivery.
Requirements
- Native level Japanese and business level or higher English communication skills for reporting and communication with global/regional teams.
- Experience in promoting negotiations while collaborating with multiple stakeholders, including customer management, IT departments, and business departments.
- High level of proactivity and ownership.
Skills
- Sales
- Professional Services Sales
- Advanced Services (DaaS, Configuration, Deploy, DWS Managed, Project Oriented, Sustainability Service, Hybrid cloud, True scale IaaS)
- Consultative Selling
- Enterprise Sales
- IT Services Sales
- Solution Sales
- Hardware Sales
- Cross-functional Team Collaboration
- Global Business Experience
Location
- Japan - Tōkyō - Chiyoda-Ku
Work Type
- Full-time
Experience Level
- Enterprise customer sales experience (High-touch sales)
- Experience proposing and closing large or long-term deals
- Experience in IT consulting, SI (System Integrator), or foreign IT companies
- Experience driving new business independently
- Experience working in a global environment or collaborating with overseas teams
About the Company
- Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, serving millions of customers in 180 markets.
- Focused on delivering Smarter Technology for All, Lenovo has a full-stack portfolio including AI-enabled devices, infrastructure, software, solutions, and services.
- Lenovo is committed to building a more equitable, trustworthy, and smarter future through innovation.
- The service sales team has grown over fivefold in five years and offers a high degree of freedom and a fast-paced, startup-like environment.
- Employees will have the opportunity to sell all of Lenovo's solutions.