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About the Role
The Program Coordinator will coordinate the daily operations of the State Bar's Minimum Continuing Legal Education (MCLE) compliance desk, performing professional administrative coordination supporting the MCLE compliance program.
Responsibilities
- Performing professional work that involves the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures
- Coordinating daily MCLE compliance desk operations in HubSpot, including monitoring volume and backlog to meet turnaround targets
- Reviewing processes and maintaining program transactions, records, and other documents
- Preparing and maintaining statistical data, reports, correspondence, and special studies, and conducting research
- Providing input in developing and evaluating program policies and procedures, and proposing changes to methods of operation
- Developing and monitoring the annual budget in assigned areas and creating financial and programmatic reports
- Training other staff in program procedures
- Coordinating activities with other State Bar departments and outside agencies, and responding to inquiries from attorneys and the public
- Designing, creating, remediating, and placing MCLE content on the State Bar website
Requirements
- Knowledge of problem identification, analysis, and evaluation
- Knowledge of problem-solving and conflict-resolution methods and techniques
- Knowledge of principles in the development and management of educational and other programs
- Knowledge of principles of web architecture and development tools
- Knowledge of computer information systems, including personal computer applications, word processing, and spreadsheet programs
- Knowledge of principles of effective writing and verbal presentation
- Knowledge of coordination and operation of programs
- Working knowledge of the State Bar Offices and their functions and general knowledge of other agencies and their interface with the State Bar
- Knowledge of computerized information and database recordkeeping systems
- Ability to apply a department’s policies and practices to support program goals
- Ability to prioritize work assignments to meet program timelines
- Ability to operate modern office equipment, including computer hardware, software, and internet and web-based applications
- Ability to compile data and prepare narratives and reports
- Ability to appropriately respond to requests and inquiries from the public, State Bar members, or other departments
- Ability to communicate clearly and concisely, both orally and in writing
- Ability to establish and maintain effective interpersonal relationships at all organizational levels and with the public
- Ability to maintain the confidentiality of information
- Ability to assess written documents and verbal requests, select alternatives, and make recommendations
Skills
- Strong writing skills
- Effective customer service experience
- Ability to compile data and make recommendations
- HubSpot
- Computer information systems
- Personal computer applications
- Word processing
- Spreadsheet programs
- Web architecture
- Web development tools
Location
- San Francisco
- Los Angeles
Work Type
- Hybrid
Experience Level
- One (1) year of progressive experience in administrative or program-related work
Education Level
- High school diploma
- College degree preferred
Salary/Compensations
- $83,390 - $111,175
About the Company
- The State Bar of California's mission is to protect the public and includes the primary functions of licensing, regulation, and discipline of attorneys; the advancement of the ethical and competent practice of law; and support of efforts for greater access to, and inclusion in, the legal system.
- Our Values: Clarity | Investing in Our People | Excellence | Respect | Growth Mindset
Equal Opportunity
- We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.