Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Account Manager role.
Rezi rewrites your resume against Jaggaer's job description. Free.
Tailor your resume to this Account Manager role.
Rezi rewrites your resume against Jaggaer's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Account Manager posting at Jaggaer — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Account Manager posting at Jaggaer — free, in seconds.
About the Role
We are looking for a proactive and commercially driven Account Manager to manage and grow existing customer relationships across the Middle East. You will strengthen relationships with key enterprise customers, identify account expansion opportunities, and ensure customers continue to realize measurable value from JAGGAER’s Source-to-Pay solutions. The ideal candidate combines strong relationship management with a commercial mindset and experience managing complex enterprise software accounts.
Responsibilities
- Manage and develop a portfolio of existing enterprise customers across the assigned Middle East territory.
- Build and execute strategic account plans focused on retention, revenue growth, and long-term partnerships.
- Identify upselling and cross-selling opportunities across JAGGAER’s Source-to-Pay and Supplier Collaboration solutions.
- Own commercial discussions, contract negotiations, renewals, and expansion opportunities.
- Achieve assigned account growth, retention, and revenue targets.
- Identify new stakeholders, business units, and expansion opportunities within existing accounts.
- Build relationships with senior Procurement, Finance, IT, and Supply Chain stakeholders.
- Act as a trusted advisor by understanding customers’ objectives, operational challenges, and transformation priorities.
- Lead regular business reviews to assess progress, identify opportunities, and align on future priorities.
- Develop relationships across multiple levels of customer organizations.
- Understand procurement processes and identify opportunities to increase the value of JAGGAER solutions.
- Partner with Customer Success, Solution Consulting, Professional Services, Product Management, and Support.
- Coordinate internally to address customer challenges and support commercial outcomes.
- Prepare proposals, business cases, presentations, and contract negotiations.
- Maintain accurate account information, opportunities, revenue forecasts, and plans in Salesforce.
- Monitor customer health, renewal timelines, and potential commercial risks.
- Provide customer insights, competitive intelligence, and market feedback.
- Represent JAGGAER at customer meetings, executive briefings, and relevant industry events.
Requirements
- Minimum 3–5 years of experience in B2B enterprise software sales, account management, or a similar commercial role, preferably SaaS.
- Proven record of growing existing customer accounts through upselling, cross-selling, and renewals.
- Experience managing enterprise customers and building relationships with senior decision-makers.
- Understanding of procurement, Source-to-Pay, ERP, supply chain, or related enterprise technology is highly desirable.
- Strong commercial negotiation, account planning, and relationship management skills.
- Ability to translate customer business challenges into compelling value propositions.
- Experience managing multiple stakeholders and complex customer organizations.
- Strong presentation, communication, and consultative selling skills.
- Experience with Salesforce or a similar CRM.
- Excellent written and spoken English.
- Must be based in Dubai, UAE, with willingness to travel across the Middle East as required.
Skills
- SaaS
- B2B enterprise software sales
- Account management
- Commercial role
- Enterprise customers
- Senior decision-makers
- Procurement
- Source-to-Pay
- ERP
- Supply chain
- Enterprise technology
- Commercial negotiation
- Account planning
- Relationship management
- Value propositions
- Stakeholder management
- Presentation skills
- Communication skills
- Consultative selling
- Salesforce
- CRM
- Written English
- Spoken English
- Arabic (preferred)
- Enterprise SaaS customers
- Procurement transformation
- Supplier management
- Enterprise digitalization
Location
- Dubai, UAE
- Middle East
Work Type
- Travel required
Experience Level
- 3-5 years
About the Company
- JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base.
- With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries.
- Our 1,300+ global employees are focused on ensuring customers get full value from our products.
- Join an international technology company helping leading organizations transform procurement and supplier collaboration.
- Build meaningful customer relationships, drive commercial growth, and work with colleagues across Sales, Customer Success, Product, and Professional Services in a collaborative, performance-driven environment.