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About the Role
This role is an individual contributor position equivalent to manager level, reporting to the General Manager of Media Relations & Reputation. As a senior member of the team, this role is responsible for developing and executing external communications strategies across AXA Japan entities. The role will work across a broad range of corporate and business topics, independently lead complex projects, and provide strategic communications advice to internal stakeholders.
Responsibilities
- Lead external communications projects from strategy development and planning through execution and assessment.
- Develop compelling communications strategies and narratives across earned and owned channels based on AXA Japan's corporate and business priorities.
- Ensure quality, accuracy, and consistency of external communications materials, including fact-checking, message validation, corporate profile information, and other key corporate communications content.
- Build and maintain strong relationships with key media and relevant external stakeholders to strengthen AXA's corporate reputation.
- Identify proactive communications opportunities and potential reputation risks and recommend appropriate communications approaches.
- Provide strategic communications advice to internal stakeholders on complex or sensitive topics.
- Lead or support reputation risk and crisis communications as appropriate.
- Lead or support CEO and senior executives in external communications activities, including message development, executive positioning, and speaking opportunities.
- Collaborate effectively with AXA Group/global communications teams, relevant business and functional teams, and external PR agency partners to deliver high-quality communications outcomes.
- Coordinate effectively across Communications, Brand, Sustainability, Distribution, and other business functions to ensure aligned and consistent external communications.
- Contribute to external stakeholder engagement, including supporting government relations activities as needed.
- Provide advice and support to other team members to enhance the quality of external communications.
- Actively leverage company-approved AI and digital tools to enhance the quality, efficiency, and effectiveness of communications activities, and encourage their effective use within the team.
- Support the GM in driving team priorities and achieving the overall objectives of Media Relations & Reputation.
Requirements
- Bachelor's degree or equivalent. A qualification in communications, public relations, journalism, marketing, or a related field would be a plus.
- Substantial professional experience in corporate communications, public relations, media relations, or a related communications function, either in-house or at an agency. 10+ years of relevant experience is preferred, with 12+ years considered highly desirable.
- Proven experience independently leading external communications projects from strategy development through execution.
- Strong media relations experience and demonstrated ability to build trusted relationships with journalists.
- Strong understanding of corporate reputation management and issues/crisis communications.
- Ability to quickly understand complex business, regulatory, and corporate contexts and translate them into effective communications strategies and content.
- Strong stakeholder management skills, including the ability to work effectively with senior management and navigate complex organizational environments with multiple stakeholders and competing priorities.
- Excellent writing, editing, and verbal communication skills in both Japanese and English, including the ability to develop high-quality executive and external communications materials.
- Strong project management skills and ability to independently manage multiple priorities and deadlines.
- Strong interpersonal and influencing skills.
- High level of judgment, integrity, and discretion when handling sensitive or confidential topics.
- Communications experience in insurance, financial services, or another highly regulated industry.
- Experience working in a large global organization, particularly in an environment requiring frequent collaboration with global or regional headquarters.
- Experience working across multiple business entities and/or managing complex organizational stakeholders within a large matrix organization.
- Experience operating effectively in large, complex, and highly regulated organizations requiring extensive cross-functional collaboration and alignment.
- Experience in corporate reputation management, executive communications, and issues/crisis communications.
- Understanding of external stakeholder and government relations in a regulated business environment.
Skills
- Communications
- Public Relations
- Media Relations
- Corporate Communications
- External Communications
- Reputation Management
- Issues/Crisis Communications
- Stakeholder Management
- Project Management
- Interpersonal Skills
- Influencing Skills
- Writing
- Editing
- Verbal Communication
- Japanese Language Proficiency
- English Language Proficiency
- AI Tools
- Digital Tools
Location
- Shirokanedai Headquarters
Work Type
- Full-time
- Hybrid
Experience Level
- Manager Level
- 10+ years of experience
- 12+ years of experience
Education Level
- Bachelor's degree or equivalent
Salary/Compensations
- Commensurate with current annual salary, abilities, and experience, according to company regulations.
Benefits
- Flextime
About the Company
- AXA Life Insurance was established in 1994 as a member company of AXA. Leveraging AXA's global knowledge and experience, we serve 3.15 million customers with 5.71 million contracts. Since the founding of AXA Life Japan in 1934, we have built partnerships with 511 Chambers of Commerce, corporations, and government agencies nationwide, offering a wide range of products including death protection, medical/cancer coverage, pensions, and asset building, as well as advice on corporate welfare and Life Management®.