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About the Role
This role focuses on converting inquiries into consultations by managing calls related to cost, timing, and patient concerns. Success in this role leads to patients and referrals, with opportunities for advancement into a closer role and potential leadership positions for long-term performers.
Responsibilities
- Run calls that turn inquiries into consultations.
- Handle cost, timing, fear, and "still looking" objections.
- Book qualified individuals for consultations.
- Confirm all booked consultations.
- Make 240+ dials a day.
- Conduct real conversations to increase bookings.
- Record and receive coaching on every call.
Requirements
- Ability to carry a number, beat it, and prove top performance.
- Experience selling elective healthcare or coordinating patients is a plus.
- Fluency in Mandarin or Spanish is a plus.
- Willingness to work evenings and Saturdays.
- Ability to work on-site in Hayes Valley.
- Must be comfortable with calls being recorded and coached.
- Must not blame leads or the market.
- Must enjoy competition.
- Must not be looking to just cruise.
Skills
- Sales
- Communication
- Consultation booking
- Objection handling
- Patient coordination
- Understanding patient needs
- Direct questioning
- Comfortable discussing cost and hesitation
Location
- San Francisco
- Hayes Valley
Work Type
- On-site
- Full-time
Experience Level
- Entry-level (with proven sales ability)
- Mid-level (with healthcare sales experience)
Education Level
- High School Diploma or equivalent (implied)
- Harvard educated (for Dr. Fan, implies high standards)
Salary/Compensations
- $60,000 to $138,000 a year (0 to 30 qualified consultations a week)
- $5,000 a month base for a 40-hour week
Benefits
- Weekly one-on-one coaching
- Path into a closer role
- Path to leadership for long-term performers
- Paid time off
- Holidays
- 401(k)
About the Company
- Dr. Larry Fan is a Harvard-educated, board-certified plastic surgeon with over 15 years of experience and numerous accolades.
- The company serves over 15,000 patients since 2006.
- The company values honesty and integrity, turning down surgery if not believed in.
- Performance is tracked weekly, and decisions are made with the highest ethical standards.
Equal Opportunity
- Employment is at will.
- Accommodations are available for any step of the hiring process or schedule, including Saturday religious observance.