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About the Role
As a Deckhand, you’ll berth the vessel, welcome guests aboard, keep watch and step up when it matters. Your energy sets the tone for our guests' experience, as you are often the first and last crew member they meet. You’ll work across Captain Cook Cruises, The Jackson and Starship Group vessels on Sydney Harbour, supporting the Master and marine crew. On charter vessels, you’ll also join the Hospitality team when deck duties allow, building marine and guest-service skills.
Responsibilities
- Handle lines and rigging to berth and unberth vessels safely.
- Welcome guests aboard and assist with safe embarkation and disembarkation.
- Serve as a lookout and report hazards.
- Participate in safety drills and emergency response.
- Maintain cleanliness of decks, cabins, and common areas.
- Support food and beverage service on charter vessels, including responsible service of alcohol.
- Conduct routine deck checks and report defects.
- Collaborate with the Master, Cruise Director, and crew to maintain cruise schedules.
Requirements
- Certificate I in Maritime Operations (General Purpose Hand) is essential.
- Current First Aid certificate is essential.
- Responsible Service of Alcohol (RSA) certificate is essential.
- Working With Children Check (ferry fleet) is essential.
- A National Criminal History Check forms part of the recruitment process.
Skills
- Guest service
- Seamanship
- Responsible service of alcohol
Location
- Sydney Harbour
Work Type
- Full-time
Experience Level
- Desirable: Previous experience working onboard a commercial vessel, or in a customer service or hospitality role.
Education Level
- Certificate I in Maritime Operations (General Purpose Hand)
- Current First Aid certificate
- Responsible Service of Alcohol (RSA) certificate
- Working With Children Check (ferry fleet)
About the Company
- Captain Cook Cruises, Sydney, is part of Journey Beyond, Australia’s leading experiential tourism group.
- Journey Beyond operates 35 brands across Australia and New Zealand, connecting guests to the land and to each other.
- The group was formed in 2016 and includes Rail & Touring, Resorts & Lodges, and Experiences & Attractions.