Store Manager - Blacktown (Brand New Store) at Sephora | AU | Rezi

Store Manager - Blacktown (Brand New Store) at Sephora

Store Manager - Blacktown (Brand New Store)

Sephora · AU

2 weeks ago

Store Manager - Blacktown (Brand New Store)

Sephora · AU

19 days ago
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About the Role

Lead a passionate team in Sephora's brand new Blacktown store, driving sales, operational excellence, and a positive culture to empower clients and achieve business goals.

Responsibilities

  • Drive a selling culture within the team to meet KPIs and promote Sephora’s values.
  • Consistently raise performance and capability of the team to support developing internal talent.
  • Utilize and exploit data to support operational decisions in partnership with district and store directors.
  • Implement a continuous improvement mentality within the team.
  • Energize the team to deliver first-class customer service in a fast-paced environment.
  • Create amazing customer experiences by leading the team to provide meaningful in-store experiences that build brand loyalty.
  • Manage day-to-day store operations, including driving operational initiatives, brand events, training, and supporting visual merchandising.
  • Develop sales and budget strategies, managing store profit and loss, monitoring stock levels, and analyzing sales data.
  • Enhance company culture by maintaining a strong and positive environment where everyone is valued and enabled to succeed.
  • Monitor KPIs to measure performance, improve, and achieve business vision.
  • Attract, recruit, and develop store talent.

Requirements

  • Previous retail management experience at a big box retailer or multi-site experience.
  • Passion for excellent client service and experiential retail.
  • Excellent organizational, analytical, and business management skills.
  • Hands-on leadership style with a focus on motivating, coaching, and developing team members.
  • Ability to attract, identify, and inspire talented employees.
  • Strong emotional intelligence, communication skills, and ability to influence team members at all levels.
  • Flexible work schedule with availability for weekends, before/after store hours, and evenings.
  • Ability to provide 5 full days of availability across key trading times, including late-night, weekend, and public holiday trading.
  • Must be an Australian Citizen or Permanent Resident.

Skills

  • Leadership
  • Sales Management
  • Team Development
  • Customer Service
  • Operational Management
  • Budget Management
  • Data Analysis
  • Talent Acquisition
  • Coaching
  • Communication
  • Emotional Intelligence
  • Influencing

Location

  • Blacktown

Work Type

  • Full-Time (38hr)

Experience Level

  • Retail Management

Salary/Compensations

  • Base Salary + Super + Bonus

Benefits

  • Gifted products throughout the year
  • Store discounts of up to 45% off
  • Paid Parental Leave
  • Birthday Leave
  • Personal Leave
  • Health and well-being initiatives
  • 24/7 Mental Health well-being programs
  • Life Insurance
  • Discounted Gym memberships
  • Opportunities for personal development in ANZ
  • Opportunities across LVMH luxury brands
  • Unique online learning platform
  • Fun social calendar
  • Annual Conference & Travel prize for store of the year

About the Company

  • Sephora is a leading global beauty retailer part of the Louis Vuitton Moet Hennessey Group, the world's largest luxury goods conglomerate.
  • We believe beauty thrives in diversity and discovery, aiming to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.
  • We have circa 30 stores across Australia and New Zealand, a growing online platform, and plan for year-on-year expansion.
  • We also have a head office based in Sydney CBD.

Equal Opportunity

  • Sephora is proud to be an equal opportunity workplace for all.
  • We do not discriminate in recruitment, hiring, training, advancement, or other employment practices.
  • We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
  • We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment if reasonable adjustments are required.