Virtual Service Sales(超音波保守テレセールス) at GE HealthCare | JP | Rezi

Virtual Service Sales(超音波保守テレセールス) at GE HealthCare

Virtual Service Sales(超音波保守テレセールス)

GE HealthCare · JP

2 weeks ago

Virtual Service Sales(超音波保守テレセールス)

GE HealthCare · JP

19 days ago
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About the Role

Virtual Service Sales is responsible for managing and growing the Maintenance Service Agreement (MSA) business in their assigned territory. This role requires understanding diverse customer needs, driving the MSA business according to the Virtual Service Sales Leader's strategy, and collaborating with various internal and external stakeholders to ensure contract renewals, new acquisitions, price increases, and upgrades.

Responsibilities

  • Achieve financial commitments of the service organization through sales activities under the Virtual Service Sales Leader.
  • Conduct telemarketing activities to achieve timely MSA renewals, new acquisitions, price increases, and upgrades for ultrasound diagnostic equipment in the assigned territory.
  • Collaborate closely with MSA sales, field service engineers, equipment sales teams, distributors, and headquarters marketing departments to support business growth and achieve sales and profit targets for the maintenance business in the assigned territory.
  • Contribute to improving the sales productivity of the overall service sales team to enable MSA sales representatives in the assigned territory to provide more added value through customer visits.
  • Manage customer status in CRM, share information with the MSA sales team, create quotations, and request the creation of contracts.

Requirements

  • Native-level Japanese language skills for negotiation with customers via phone.
  • Excellent interpersonal skills and the ability to act as a team player with strong initiative.
  • 3+ years of sales experience in a service or sales department, or as a service engineer in the medical field.
  • Demonstrated negotiation skills with internal stakeholders and customers, based on field experience.
  • Interpersonal skills to collaborate with internal stakeholders to execute necessary actions for customers.
  • High compliance awareness.

Skills

  • Inside sales/telesales experience
  • Business, conversational, and written English skills
  • Process-oriented with the ability to embrace change and drive transformation

Location

  • Remote

Work Type

  • Remote
  • Full-time

Experience Level

  • 3+ years of experience

Benefits

  • Total rewards designed to unlock ambition by giving you the boost and flexibility you need.
  • Salary and benefits expected from an organization with global strength and scale.
  • Career opportunities in a culture that fosters care, collaboration, and support.

About the Company

  • GE HealthCare is a leading global medical technology and digital solutions innovator.
  • Our purpose is to create a world where healthcare has no limits.
  • Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Equal Opportunity

  • GE HealthCare is an Equal Opportunity Employer where inclusion matters.
  • Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
  • We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.