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About the Role
Nationwide's Property and Casualty team is seeking a Claims Specialist to analyze, manage, and resolve insurance coverage and claims. This role involves settling claims of low to moderate complexity and severity, supporting management liability and specialty lines of business.
Responsibilities
- Investigates and evaluates coverage, liability and damages to set an appropriate claim strategy, settlement and file reserves within approved claims authority.
- Provides timely and appropriate evaluation of claims to identify and manage reserves in compliance with company standards.
- Analyze coverage and provide comprehensive coverage analysis and claim resolution strategies.
- Provide feedback on claim trends and development.
- Provide input to underwriters on review of potential and existing insured’s claim experience.
- Delivers outstanding customer service and satisfaction through effective interactions with insured, agents, and legal counsel.
- Maintains current knowledge of applicable lines of insurance, insurance regulations, court decisions which may impact the claims function, current guidelines and policy changes and modifications.
- Contributes to a collaborative environment by consistently demonstrating teamwork, motivation, positive behavior and effort to achieve goals and objectives.
- May perform other responsibilities as assigned.
Requirements
- Associates must acquire the required Federal and/or state licenses/registrations within the time period designated by the business unit.
- Additional licenses/registrations may be required when new products and services are implemented.
- If an associate fails or is unable to acquire required licenses/registrations within the designated time period, the associate will be ineligible to continue in the position.
- Prior experience in directing defense counsel required.
- Specific experience in a particular line of business and/or additional education may be required.
- Familiarity with various types of insurance policies preferred.
- The ability to evaluate and interpret information, strong written and verbal communication skills, the ability to multi-task, strong time management and organizational skills, the ability to effectively and efficiently manage all responsibilities.
- Other criteria, including leadership skills, competencies and experiences may take precedence.
- Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.
- Regularly and consistently demonstrates the Nationwide Values.
- Normal office environment.
- Due to the fiduciary accountabilities within this job, a valid credit check and/or background check will be required as part of the selection process.
Skills
- Claims handling
- Directing defense counsel
- Evaluating and interpreting information
- Written communication
- Verbal communication
- Multi-tasking
- Time management
- Organizational skills
Location
- Nationwide
Work Type
- Exempt
- Office environment
Experience Level
- Two to four years of claims handling experience
Education Level
- College degree preferred
- Juris Doctorate desired
Salary/Compensations
- The national salary range for Claims Specialist II - Management Specialty Lines : $69,500.00-$129,000.00
- The expected starting salary range for Claims Specialist II - Management Specialty Lines : $69,500.00 - $103,500.00
Benefits
- Medical/dental/vision
- Life insurance
- Short and long term disability coverage
- Paid time off (minimum of 18 days per year)
- Nine paid holidays
- 8 hours of Lifetime paid time off
- 8 hours of Unity Day paid time off
- 401(k) with company match
- Company-paid pension plan
- Business casual attire
About the Company
- Nationwide is a Fortune 100 company with nearly $70 billion in annual sales.
- At Nationwide®, ‘on your side’ goes beyond just words.
- Our customers and partners are at the center of everything we do.
- We are looking for associates who are passionate about delivering extraordinary care.
Equal Opportunity
- Nationwide is an equal opportunity employer.
- We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged.
- Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.