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About the Role
The Sr. Import/Export Coordinator prepares weekly reports, completes bookings to secure shipping space, and arranges trucking schedules. This role also prepares shipping documents, booking confirmations, and checks warehouse inventory.
Responsibilities
- Preparation of essential shipping documentation on a daily basis
- Following up and updating customers on their import/export shipments
- Communicating with steamship lines, terminals, customs brokers, truckers and overseas agents
- Ensuring all shipment documentation is in compliance with customs rules and regulations
- Calculating weight, volume and cost of goods being moved
- Coordinating release and entry processing for ocean and air import shipments, including US Customs and Border Protection, coordinating freight releases and arrange final delivery if needed
- Maintain effective relationships with clients, carriers, forwarders, customs etc.
- Prepare price quotes on international freight
- Develop and maintain relationships with customers as well as vendors specifically steamship lines and customs
- Research and resolve operational problems
- Ensure customer needs are consistently met and assist to resolve inquiries
- Expedite clearance and delivery to exceed customer requirements
- Ongoing coaching and development of staff skills.
- Perform other related job duties as assigned or required.
Requirements
- 4+ years relevant experience preferably in International freight forwarding
- Must have a working knowledge of the sea and air freight exports and imports, US Customs, consolidation, NVOCC, tariff’s air carrier terminology and TSA regulations.
- Excellent interpersonal, organizational, and communication skills.
- Ability to handle multiple tasks simultaneously with great attention to detail.
- Must work well in a team environment and assist other peers when needed.
Skills
- International freight forwarding
- Sea and air freight exports and imports
- US Customs
- Consolidation
- NVOCC
- Tariff’s air carrier terminology
- TSA regulations
- Interpersonal skills
- Organizational skills
- Communication skills
- Attention to detail
- Teamwork
Location
- Hybrid
Work Type
- Hybrid
- Full-time
Experience Level
- 4+ years relevant experience
Education Level
- Bachelor’s degree is preferred.
Salary/Compensations
- $20 - $24 per hour/annually