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About the Role
The Shipping & Receiving Clerk is the primary contact for drivers at the Welcome Center or Shipping and Receiving Office. This role verifies and processes shipments, manages schedules, coordinates dock and yard activities, and ensures documentation accuracy. The Clerk supports logistics operations through communication, customer service, and maintaining process integrity.
Responsibilities
- Greet and sign drivers in and out of the facility, verifying all paperwork.
- Assign dock doors to inbound and outbound loads, coordinating with yard spotters and warehouse teams.
- Process Bills of Lading and associated shipping/receiving documentation, maintaining accurate records.
- Maintain real-time door and yard reports for trailer inventory.
- Update inbound and outbound shipment schedules using warehouse management systems.
- Coordinate yard movements and dock assignments with the spotter/yard jockey.
- Reconcile inbound shipments with packing slips and coordinate drop lot activity.
- Provide responsive, high-quality customer service to internal and external customers.
- Communicate shipment issues or scheduling changes promptly to management, drivers, and warehouse teams.
- Report errors or issues to appropriate leadership for process accuracy and compliance.
- Participate in all required training programs.
- Perform all duties in a safe, timely, and professional manner.
- Maintain a clean, organized workspace and follow all safety protocols.
- Perform other related job duties as assigned or required.
Requirements
- High School Diploma or GED Equivalent – or equivalent relevant experience.
- 1-2 years relevant experience.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
- Basic math, reading, and record-keeping skills.
- Strong attention to detail and ability to manage multiple tasks in a fast-paced environment.
- Effective problem-solving and interpersonal skills.
- Ability to follow written and verbal instructions.
- Must wear personal protective equipment (PPE) such as steel-toed shoes, safety glasses, and high-visibility vests.
- This position is not eligible for visa sponsorship or support for work authorization.
Skills
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Basic math
- Reading
- Record-keeping
- Attention to detail
- Task management
- Problem-solving
- Interpersonal skills
- Following instructions
- Customer service
- Communication
- AS400 and/or warehouse management systems (WMS) (Preferred)
- Dock and yard management processes (Preferred)
- Electronic record-keeping and label printing systems (Preferred)
- Collaborating with procurement or inventory teams (Preferred)
Location
- On-site only
Work Type
- Hybrid environment (warehouse and office)
- Full-time
Experience Level
- 1-2 years relevant experience
- Previous shipping and receiving experience in a warehouse or logistics environment (Preferred)
Education Level
- High School Diploma or GED Equivalent
Salary/Compensations
- $20-24/hour depending on the capability and experience
Benefits
- Competitive compensation
- Medical, dental, vision, life, and disability insurance
- 401(k) retirement savings
- Paid time off
- Tuition assistance
- Early access to earned wages
About the Company
- CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land.
- As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage.
- We focus on social responsibility and sustainability through growth with customers and communities.
- CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.
- We value diversity, equity, and an inclusive workplace.
- We are committed to transparency about our hiring practices, including when using artificial intelligence tools (“AI Tools”) during the hiring process.
- We use AI Tools to assist us in the hiring process, but people—not computers—make all hiring decisions.
- We have designed our hiring practices to avoid using AI Tools in ways that may be discriminatory.
- CJ Logistics participates in the E-Verify program.
Equal Opportunity
- We are proud to be an Equal Employment Opportunity employer.
- We prohibit discrimination and/or harassment of any type, including but not limited to discrimination and/or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or related medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law.
- CJ Logistics is committed to equal employment opportunity and providing equal access to applicants with disabilities.
- If you require a reasonable accommodation or wish to request an alternative, non-automated evaluation process due to a disability, medical condition, or neurodivergence, please contact our Talent Acquisition Accommodations Team at melissa.gallardo@cjlogistics.com or call (+1 (847) 390-6800). Requesting an accommodation or alternative review process will not negatively affect your candidacy.
- For Illinois Applicants: If you are applying for a job in Illinois, we may ask you to complete a recorded video interview. We may use AI Tools to help evaluate these video interviews.
- For New York City Applicants: If you are applying for a job in New York City, we may use an automated employment decision tool (AEDT”) to help evaluate candidates. Under New York City Local Law 144, we must tell you the following: The AEDT may review your resume, application materials, assessment answers, interview responses, and other information you provide. The AEDT evaluates job-related qualities such as your experience, skills, and abilities related to the job you applied for. You may ask for a different way to be evaluated or request accommodation. Contact us using the information above.