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About the Role
As a Business Analyst in the dynamic Tax Technology team, you will support the Internal Tax Technology team's delivery objectives on AI and automation use cases and Tax service line data automation initiatives. You will provide sustained business analysis capability, focusing on end-to-end business analysis across requirements definition, stakeholder engagement, process analysis, and collaboration with delivery teams to support successful outcomes.
Responsibilities
- Lead discovery sessions, refinement workshops, and stakeholder interviews aligned to Data Automation delivery milestones.
- Extract, analyze, and document high-level and detailed business requirements for the Tax service line, in line with Data Automation deliverables.
- Define and document use cases, user stories, acceptance criteria, business rules, and non-functional requirements in collaboration with business stakeholders and Product Owners.
- Support backlog refinement by ensuring requirements are clearly defined, dependencies identified, and user stories are ready for prioritization by the Product Owner.
- Maintain end-to-end requirements traceability across analysis, design, development, testing, and deployment activities.
- Collaborate with architects and delivery teams to ensure solution designs reflect agreed business requirements and processes.
- Support UAT planning, including creation of test scenarios and scripts, coordination of execution, defect clarification, and preparation of evidence to support business sign-off.
- Identify and document dependencies, assumptions, risks, and issues arising from requirements, process analysis, and testing activities, escalating where appropriate.
- Act as a key interface between business stakeholders and delivery teams, ensuring requirements, processes, and business needs are clearly understood and represented.
Requirements
- Experience as a Business Analyst, preferably within a tax role.
- Strong experience working in release-based or agile delivery models.
- Proven ability to convert complex technical solutions into business-understandable terminology.
- Strong process analysis, documentation, and stakeholder facilitation skills.
- Experience in data transformation programs.
- Familiarity with tools such as Azure DevOps, JIRA, Confluence, Monday.com and user story writing.
- Excellent communication skills with the ability to engage confidently with senior business and technology stakeholders.
- Experience running or closely supporting UAT for complex technology solutions.
- Detail-oriented but able to lean into conversations and align closely across business and technology delivery to ensure consistent alignment on what is needed, and that what is being delivered meets the business needs.
Skills
- AI engineering
- AI-powered agents
- Automated workflows
- Scalable integrations
- Business analysis
- Requirements definition
- Stakeholder engagement
- Process analysis
- Collaboration
- Data Automation
- Use case definition
- User story writing
- Acceptance criteria
- Business rules
- Non-functional requirements
- Backlog refinement
- Requirements traceability
- Solution design
- UAT planning
- Test scenario creation
- Test script creation
- Defect clarification
- Risk identification
- Issue identification
- Dependency identification
- Assumption documentation
- Azure DevOps
- JIRA
- Confluence
- Monday.com
Location
- National offices
Work Type
- Hybrid
- Flexible working
Benefits
- Flexible reward and benefits package
- Hybrid and Flexible working
- 27 Days Holiday (with the option of purchasing additional days)
- Lifestyle, Health, and Wellbeing benefits
- Financial wellbeing benefits
- Financial tools
- Electric car scheme
- Access to a virtual GP
- Access to a suite of 300+ courses on demand
About the Company
- RSM is one of the world's largest networks of audit, tax and consulting firms, delivering big ideas and premium service to help middle-market businesses thrive.
- RSM is a fast-growing firm with clear ambitions to become the premium adviser to the middle market, globally.
- The Tax Technology team is dynamic, fast-paced and mission-driven, building a specialist AI engineering capability.
Equal Opportunity
- At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work.
- Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs.
- Diverse teams bring a broader range of ideas and insights to work.
- We're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion.
- We support all our people to work flexibly, to manage their family and other responsibilities alongside their work commitments; we believe this is key to achieving an inspiring and fulfilling working environment.