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About the Role
The Internal Tax Technology team at RSM UK focuses on enhancing the national Tax practice through AI, automation, and digital skills to support a digital-first business. This role is a business-facing position within the team, serving Tax colleagues and stakeholders across the UK. Success involves understanding their challenges, identifying process improvement opportunities, and delivering practical technology solutions that create measurable business value. The role leads the day-to-day delivery of AI, automation, and digital skills initiatives, managing projects from concept to implementation and ensuring successful adoption and tangible benefits.
Responsibilities
- Owning implementations end-to-end: Identifying opportunities, defining requirements, and delivering AI and automation solutions that transform Tax processes.
- Bridging business and technology: Working closely with colleagues in the Tax Technology team, Tax teams, and technical developers to turn business needs into practical, high-value technology solutions.
- Driving change and results: Taking ownership of projects, ensuring successful adoption, and delivering measurable improvements in efficiency and client service.
- Collaborating and influencing: Engaging with stakeholders across the Tax function to ensure alignment, clarity, and impact, including holding training sessions.
- Testing and refining: Participating in functional and user testing to ensure technology solutions meet business requirements and deliver measurable results.
Requirements
- Experience in Tax Technology within a professional services or similar environment.
- Proven experience delivering AI, automation, and/or digital transformation solutions from concept through to implementation, adoption, and measurable business benefit.
- Strong knowledge of tax compliance and advisory processes.
- Experience leading on the day-to-day delivery of technology, automation, and business improvement initiatives.
- Strong stakeholder management skills, with the ability to build trusted relationships and influence across a national business.
- Excellent communication and presentation skills, with the ability to explain technical concepts to non-technical audiences.
- Experience supporting change and user adoption, including coaching, mentoring, and developing junior colleagues.
- Strong analytical and problem-solving skills, with the ability to use data to identify opportunities and measure impact.
- Strong attention to detail and a commitment to delivering high-quality outcomes.
Skills
- AI
- Automation
- Digital skills
- Stakeholder management
- Communication
- Presentation
- Change management
- User adoption
- Coaching
- Mentoring
- Developing junior colleagues
- Analytical skills
- Problem-solving
- Data analysis
Location
- UK
Work Type
- Hybrid
- Flexible working
Experience Level
- Manager
Benefits
- Flexible reward and benefits package
- Hybrid and Flexible working
- 27 Days Holiday (with the option of purchasing additional days)
- Lifestyle, Health, and Wellbeing benefits
- Financial wellbeing benefits
- Financial tools
- Electric car scheme
- Access to a virtual GP
- Access to a suite of 300+ courses on demand
About the Company
- RSM is one of the world's largest networks of audit, tax, and consulting firms, delivering big ideas and premium service to help middle-market businesses thrive.
- RSM is a fast-growing firm with ambitious goals and a clear vision to be the premium adviser to the middle market, globally.
- The firm aims to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work.
- RSM works hard to create an environment where people can make a difference to themselves, their career, their teams, and to the success of the firm and clients.
- RSM supports all people to work flexibly to manage family and other responsibilities alongside work commitments.
Equal Opportunity
- At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work.
- Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs.
- Diverse teams bring a broader range of ideas and insights to work.
- That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion.