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About the Role
Fingerpaint Market Access (Blackpoint) is building a best-in-class Formulary Validation service line to help drug manufacturers verify payer/PBM formulary status, utilization-management rules, and rebate alignment. As Manager, you will lead client delivery, own day-to-day operations, guide analysts, and partner with product/engineering on automation and QA frameworks. You’ll bring deep knowledge of payer formularies, rebate operations, and contract interpretation, enjoying turning messy data into clear, auditable answers for executive stakeholders.
Responsibilities
- Serve as the primary, day-to-day lead for multiple client engagements, owning work scope, milestone execution, risk management, and the presentation of final, high-stakes findings.
- Translate nuanced contractual and formulary language into precise, testable validation rules, ensuring alignment with client Contracting and Gross-to-Net (GTN) teams.
- Direct the operational intake and processing of Payer/PBM formularies, tracking changes to tiering and utilization management against client product portfolios.
- Guide and mentor Analysts in evidence capture, creation of robust audit trails, and reconciliation of discrepancies.
- Maintain and enforce Standard Operating Procedures (SOPs) to ensure service consistency and regulatory compliance.
- Lead the validation of formulary positioning against contracted rebate terms, supporting the creation and submission of dispute packages.
- Partner with client Rebate Operations teams during quarterly cycles for invoicing, dispute file reconciliation, and true-ups.
- Collaborate with Product/Engineering teams to guide the adoption of internal automation tools, define sampling plans, manage exception queues, and conduct root-cause analyses.
- Manage, mentor, and staff a team of 3–5 consultants/analysts, overseeing weekly work allocation and fostering professional development.
Requirements
- 5–7 years of hands-on experience in Market Access, PBM, or pharmaceutical manufacturer rebate/formulary operations, specifically focused on formulary compliance, UM interpretation, and rebate claim validation.
- Demonstrated, advanced ability to interpret complex contract language, align it to system-level rules, and provide clean, complete documentation to support invoice and dispute cycles.
- Proficiency in Excel is required.
- Working knowledge of SQL or Python for data manipulation is a significant asset.
- Strong, proven skills in multi-client project management, including scoping, risk logging, and high-stakes, executive-level communication.
- Exceptional soft skills, including hypothesis-driven problem solving, structured communication, and advanced stakeholder facilitation across legal, finance, and access teams.
Skills
- Market Access
- PBM
- Pharmaceutical manufacturer rebate/formulary operations
- Formulary compliance
- UM interpretation
- Rebate claim validation
- Contract interpretation
- Excel
- SQL
- Python
- Project management
- Stakeholder facilitation
Experience Level
- 5-7 years
About the Company
- Fingerpaint is a health and wellness agency driven by a collective spirit of possibility and curiosity.
- Fingerpaint fosters a legendary people-first culture where creativity happens naturally through collaboration.
- Fingerpaint Market Access (Blackpoint) is a Fingerpaint Group company.
Equal Opportunity
- Fingerpaint Group provides equal employment [and affirmative action] opportunities to all applicants and employees.
- We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status, or citizenship status.